DEFINITY® Enterprise Communications Server Release 7 | Issue 4 |
Console Operations | June 1999 |
5 Centralized Attendant Service |
|
Identifying Differences in a CAS Environment | 69 |
|
|
2.Listen for call identification tone (if provided by the branch).
3.Answer the call.
4.Select one of the following options:
■Press the FLASH button. Flash lamp lights for 2 seconds.
■Press the CONFERENCE button.
■Press the TRANSFER button.
5.Dial the requested number.
6.End the call by hanging up or by pressing another call appearance button, the DISCONNECT button, or the DROP button.
If your phone has a display, it may also be have an OUTSIDE LINE button. By pressing the OUTSIDE LINE button while on an active call you can view the branch name, or the name of an outside line.
Placing CAS Calls on Remote Hold
To place a CAS call on remote hold from a
1.Select one of the following options:
■Press the FLASH button.
■Press the CONFERENCE button.
■Press the TRANSFER button.
2.Dial the remote hold feature access code.
3.Select one of the following options:
■Hang up.
or
■Press one of the following:
—CALL APPEARANCE button
—DISCONNECT button
—DROP button
Cancelling CAS Calls
To cancel a CAS call from a
1.Select one of the following options:
■Press the FLASH button
