DEFINITY® Enterprise Communications Server Release 7 | Issue 4 |
Console Operations | June 1999 |
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2Understanding the Console Layout
Physical Layout of Your Console | 8 |
■A Warning lamp that lights when a predetermined number of outside lines are busy
■A Control lamp indicating that an outside line is in use
Figure 3. Sample Outside-Lines Buttons Area
Call Appearance Buttons
The call appearance buttons allow you to answer calls, place calls, or place calls on hold. It includes:
■A call appearance button for answering or placing calls
■An Atnd lamp that lights when you answer or place a call. This lamp flashes when an incoming call comes to the console, or when a transferred call returns to the console.
■A Hold lamp that lights when you place a call on hold. This lamp flashes when a call remains on hold longer than the acceptable time limit that is programmed on your console.