Lucent Technologies Network Access Module manual Limited Warranty, Technical Support

Limited Warranty

Limited Warranty

Lucent Technologies provides a limited warranty on the INA module. Refer to “Limited Warranty and Limitation of Liability” in Appendix A, “Customer Support Information,” of System Programming manual (555-710-111).

Technical Support

In the USA Only. Lucent Technologies provides a toll-free customer Helpline (1-800-628-2888) 24 hours a day. If you need assistance when installing, programming, or using your system, call the Helpline or your Lucent Technologies representative. Consultation charges may apply. Lucent recommends that customers first contact their dealer for support.

USA Dealers and Value-Added Resellers (VARS). Call 877-295-0099.

Outside the USA. If you need assistance when installing, programming, or using your system, contact your Lucent Technologies representative.

INA Module Training Courses

Lucent Global Learning Solutions (GLS) offers training specifically for the INA module. For course information, schedules, and pricing visit the Lucent GLS site at http://training.gbcset.lucent.com.

Information on training for Business Partners can be found at

http://ddm.lucenttraining.com/.

PortMaster Training Courses

The INA module is based on Lucent’s PortMaster series of products. Users planning advanced network applications of their INA module can take advantage of hands-on, technical training courses on PortMaster products and their applications from Lucent INS. For course information, schedules, and pricing, visit the Lucent website at http://www.livingston.com/tech/training/.

Subscribing to PortMaster Mailing Lists

Advanced INA module users can subscribe to the following Internet mailing lists for PortMaster users:

•portmaster-users—a discussion of general and specific PortMaster issues, including configuration and troubleshooting suggestions. To subscribe, send email to majordomo@livingston.com with subscribe portmaster-usersin the body of the message.

The mailing list is also available in a daily digest format. To receive the digest, send email to majordomo@livingston.com with subscribe portmaster-users-digestin the body of the message.

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