Mitel Networks Speech Server

 

 

 

 

 

 

 

 

 

Features (continued)

 

 

 

 

 

Mobility

 

"enabled" or "disabled"

 

(Reach Me)

 

Allows you to redirect your calls to your home, cellular

 

 

 

phone, pager, fax number, voice mail, or temporary number.

 

 

 

 

 

Messaging

 

"enabled" or "disabled"

 

 

 

Messaging allows all messages (e-mail, voice mail, and faxes) to be

 

 

 

deposited in one location for the Unified Messaging user. The user can

 

 

 

then use voice commands to identify the messages, to listen to e-mails

 

 

 

or voice mails, to forward e-mails or faxes to a fax machine of his/her

 

 

 

choice, and to respond to messages.

 

 

 

Note that forwarding e-mails and faxes to a fax machine requires the

 

 

 

Fax Integration option.

 

 

 

 

 

Notification

 

"enabled" or "disabled"

 

 

 

Notification allows Unified-messaging users to use their numeric pager

 

 

 

or e-mail-enabled device to notify them when a pre-selected type of

 

 

 

messages arrives.

 

 

 

 

 

 

Status

 

 

 

 

 

 

Account Code

 

"enabled" or "disabled’

 

 

 

Allows the system to dial the appropriate account code when making an

 

 

 

outgoing call.

 

 

 

 

 

 

Call Restrictions

 

 

 

 

 

 

From Internal

 

Displays the restriction that is applied to calls that you make from an

 

 

 

internal extension.Your internally generated calls can be restricted to

 

 

 

•

Internal calls only

 

 

 

• Internal and Local calls

 

 

 

• Internal, Local, and Toll calls; or

 

 

 

• Internal, Local, Toll, and International calls.

 

 

 

 

 

From External

 

Displays the call restriction that is applied when you call into the

 

 

 

Speech Server extension from an external number.

 

 

 

Your externally generated calls can be restricted to

 

 

 

•

Internal calls only

 

 

 

• Internal and Local calls

 

 

 

• Internal, Local, and Toll calls; or

 

 

 

• Internal, Local, Toll, and International calls.

 

 

 

 

 

Mobility

 

Displays the call forwarding settings. Call forwarding can be restricted

 

(Reach Me)

 

to

 

 

 

 

•

Internal calls only

 

 

 

• Internal and Local calls

 

 

 

• Internal, Local, and Toll calls; or

 

 

 

• Internal, Local, Toll, and International calls

 

 

 

Note: Controlling mobility via the phone is only available in English and French.

 

 

 

 

 

9

Page 12 Page 14
Page 13
Image 13
Mitel Speech Server manual Call Restrictions
Page 12 Page 14

Speech Server specifications

Mitel Speech Server is a powerful platform designed to enhance business communications by providing advanced speech recognition capabilities. This technology is geared towards improving customer interactions and streamlining operations across various industries. With its robust feature set, Mitel Speech Server enables organizations to create efficient and user-friendly voice applications.

One of the key features of Mitel Speech Server is its high-performance speech recognition engine. This engine is capable of accurately interpreting natural language, allowing users to interact with systems using their voice. This functionality is especially beneficial in environments where hands-free operation is necessary or when dealing with high-volume customer interactions.

The platform supports a wide range of languages and dialects, making it suitable for global businesses. Its multilingual capabilities facilitate better communication with diverse customer bases and enhance user experience. Additionally, Mitel Speech Server can be easily integrated with existing telephony systems, ensuring that organizations can leverage their current infrastructure while enhancing it with speech technology.

Another significant characteristic of the Mitel Speech Server is its scalability. Businesses can start with a basic implementation and gradually expand their use of voice applications as their needs grow. The architecture allows for the seamless addition of new features and capabilities without requiring a complete overhaul of the existing system.

Mitel Speech Server also provides advanced call routing capabilities, utilizing speech recognition to direct calls to the appropriate departments or personnel. This not only improves operational efficiency but also enhances customer satisfaction by minimizing wait times and ensuring that callers are connected to the right resources.

The platform incorporates sophisticated natural language processing capabilities, enabling it to understand context and nuances in speech. This leads to a more intuitive user experience, as customers can phrase their requests naturally without needing to conform to rigid command structures.

In terms of architecture, Mitel Speech Server operates on a standards-based platform, which means it can work with various applications and hardware setups. This flexibility allows businesses to customize their solutions to meet specific requirements, whether it’s for customer service, order processing, or technical support.

In summary, Mitel Speech Server combines cutting-edge speech recognition technology, multilingual support, and advanced integration capabilities to empower organizations. Its scalability, robust routing features, and natural language processing make it an invaluable tool for enhancing communication efficiency and improving customer relations.
Top Page Image Contents