Mitel Networks Speech Server

To exit your Personal Web Page

In the top right-hand corner of the browser window, click .

Changing Your PIN

To change your PIN

1.In your Personal Web Page, click Change PIN.

2.Enter your current PIN.

3.Enter your new PIN (4- to 7-digit number).

4.Re-enter your PIN as a confirmation.

5.Click Change.

6.Click OK.

The next time you want to log into your Personal Web Page you must enter your login ID and new PIN.

Programming Your Numbers

To program your cellular phone, home, fax, voice mail and/or pager number

1.In your Personal Web Page, click Phone Numbers.

2.Select the Location/Device that you want to program. Note that you cannot change your office number. Only the administrator can set your office number.

3.In the Number field, enter the digits that you would dial from your phone. See your system administrator for information about your dialing plan. If you are able to program your voice mail number, enter the voice mail number that the administrator will give you.

Note: The programming of a voice mail number in the Personal Web Page is for a user that does not have access to unified messaging. The voice mail number does not have a login security setting, and is available to the public. Users with unified messaging have their voice mail number programmed by default.

4.Select the Login Security levels for your Cellular phone, Home, Fax, and Pager numbers.

Full Login

-Provides immediate access to your messages after you say "Messenger."

-Use full login if you do not want a security check before accessing your messages. Full login does not require you to enter your PIN. Note that anyone using your phone can then access your messages. You may want to program your personal cellular phone with full login.

Partial Login

-Provides access to your messages after you say "Messenger" and dial your PIN. The PIN should be kept confidential. See Changing Your PIN, on page 10.

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Mitel Speech Server manual Changing Your PIN, Programming Your Numbers

Speech Server specifications

Mitel Speech Server is a powerful platform designed to enhance business communications by providing advanced speech recognition capabilities. This technology is geared towards improving customer interactions and streamlining operations across various industries. With its robust feature set, Mitel Speech Server enables organizations to create efficient and user-friendly voice applications.

One of the key features of Mitel Speech Server is its high-performance speech recognition engine. This engine is capable of accurately interpreting natural language, allowing users to interact with systems using their voice. This functionality is especially beneficial in environments where hands-free operation is necessary or when dealing with high-volume customer interactions.

The platform supports a wide range of languages and dialects, making it suitable for global businesses. Its multilingual capabilities facilitate better communication with diverse customer bases and enhance user experience. Additionally, Mitel Speech Server can be easily integrated with existing telephony systems, ensuring that organizations can leverage their current infrastructure while enhancing it with speech technology.

Another significant characteristic of the Mitel Speech Server is its scalability. Businesses can start with a basic implementation and gradually expand their use of voice applications as their needs grow. The architecture allows for the seamless addition of new features and capabilities without requiring a complete overhaul of the existing system.

Mitel Speech Server also provides advanced call routing capabilities, utilizing speech recognition to direct calls to the appropriate departments or personnel. This not only improves operational efficiency but also enhances customer satisfaction by minimizing wait times and ensuring that callers are connected to the right resources.

The platform incorporates sophisticated natural language processing capabilities, enabling it to understand context and nuances in speech. This leads to a more intuitive user experience, as customers can phrase their requests naturally without needing to conform to rigid command structures.

In terms of architecture, Mitel Speech Server operates on a standards-based platform, which means it can work with various applications and hardware setups. This flexibility allows businesses to customize their solutions to meet specific requirements, whether it’s for customer service, order processing, or technical support.

In summary, Mitel Speech Server combines cutting-edge speech recognition technology, multilingual support, and advanced integration capabilities to empower organizations. Its scalability, robust routing features, and natural language processing make it an invaluable tool for enhancing communication efficiency and improving customer relations.