Mitel Speech Server Universal Voice Commands

Mitel Networks Speech Server

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When calling a name in your Personal Directory

• Say the name as it is entered in your Personal Directory. For example, say the first and

last name of the person.

• In noisy environments, press *T (*8) to switch from Speech-command Mode to Touchtone

Mode and then dial the phone number.

•Press9to return to Desktop (the top level for voice commands). You can use Desktop to

access the functionality under Auto Attendant, Messenger, Calendar, TaskManager, and

User Options.

• If you frequently access Speech Server from a noisy environment, have your system

administrator disable Barge-in in your user options.

• When entering names into your personal contact list, enter the first na me followed by the

last name.

Universal Voice Commands

The following voice commands are available from anywhere w ithin Speech Server:

Say... To

"Cancel"or "Stop" Terminate thecurrent operation

"Operator" Transfer tot he operator

"Repeat" Replay the mostrecent prompt

"Help" Get Help(list of current valid commands)

"Tutorial" Accessa tutorial for the current application

"Auto attendant" Transferto the Attendant for Speech Server

"User Options" Access User Options menu

"Desktop" Transfer toDesktop and access all user functionality.

Contents

Main NOTICE Page Page Getting Started PurposeofthisGuide About Mitel Networks Speech Server Benefits of the System List of Features Enrolling on the System Logging In Recording Your Primary Greeting Changing Your Name Recording Setting Your Personal Preferences Accessing your Personal Web Page Page Changing Your PIN Programming Your Numbers Setting Your Forwarding Options Setting your Personal Operator Setting the Prompt Language Setting the Messaging Options Setting the Notification Settings Setting Personal Preferences with the Phone Creating Your Personal Directory About Your Personal Directory Creating and Modifying Contacts Managing Your Contact List Recording Contact Names Testing Contact Names Using Speech Commands Barge-in Expert Mode Speaking Tips Universal Voice Commands Navigating through the Applications Managing Calls Placing a Call Page Page Canceling a Call Transferring a Call Forwarding Calls Page Checking a Phone Number Calling the Operator Changing the Language Managing Messages Playing Messages Page Replying to Messages Forwarding Messages Forwarding a Message to Another Person Forwarding a Message to a Fax Machine Delivering Messages Making and Deliveringa Message Managing Faxes Playing a Fax Forwarding a Fax Printing a Fax Managing Appointments Creating Appointments Changing Appointments Deleting Appointments Managing Meeting Requests Creating MeetingRequests Changing the Date/Time Changingthe Attendees Canceling Meetings Receiving Meeting Requests Declining Meeting R equests Accepting Meeting Requests Checking Your Calendar Checking Events Checking Availabilit y Managing Tasks Creating Tasks Checking Tasks Changing Tasks Deleting Tasks Using Touchtone Commands Placing Calls Switching to Touchtone Playing Messages Making and Sending Messages Setting Address Options Setting User Options Setting Greeting Options Using Your PC for Voice Messages Installing the Multimedia Outlook Plug-in Page Changing Your Voice Message Pla yback Voice Message Buttons Playing Voice Messages Using Your PC Speakers as a Pla yback Device Using Your Telephone as a Playback Device Replying with Voice Forwarding with Voice Creating Voice Messages Using Outlook Web Access