Mitel Speech Server Using Speech Commands

Mitel Networks Speech Server

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Using Speech Commands

The Speech Server system responds to your speech commands. When you become more

comfortable with the prompts, you can use the Barge-in feature and the Expert Mode feature.

Barge-in

Barge-in allows you to interrupt a system prompt with a request. The system will stop playing

the prompt and respond to your request.

Barge-in allows experienced users to obtain faster service from the Attendant. Inexperienced

users can still listen to the full prompts.

Youra dministrator cane nable or disable this feature for you.

Expert Mode

InE xpert Mode, the Speech Server provides a short tone instead of prompts when you call into

the system. If the system encounters an error, for example if it can’t recognize the requested

name, it provides prompts and instructions.

Youra dministrator cane nable Expert Mode on your account.

Speaking Tips

When you are speaking to the Attendant

• Speak clearly, but don't shout.

• Speak at a normal pace -- not too slowly,particularly when you state your login ID.

• In noisy environments, do not use speak er phones.

• Remember that you can interrupt the prompts if Barge-in is enabled.

• If you are prompted to confirm a name, answer only "Yes" or "No." Ify ou answer "No,"

wait for the prompt before you state the name again.

• If the system does not recognize a name, it may be because the name is not programmed

into the system or because your pronunciation of the name is not in the system. Contact

yoursystem a dministratort o have the name added or to have the pronunciation corrected.

Contents

Main NOTICE Page Page Getting Started PurposeofthisGuide About Mitel Networks Speech Server Benefits of the System List of Features Enrolling on the System Logging In Recording Your Primary Greeting Changing Your Name Recording Setting Your Personal Preferences Accessing your Personal Web Page Page Changing Your PIN Programming Your Numbers Setting Your Forwarding Options Setting your Personal Operator Setting the Prompt Language Setting the Messaging Options Setting the Notification Settings Setting Personal Preferences with the Phone Creating Your Personal Directory About Your Personal Directory Creating and Modifying Contacts Managing Your Contact List Recording Contact Names Testing Contact Names Using Speech Commands Barge-in Expert Mode Speaking Tips Universal Voice Commands Navigating through the Applications Managing Calls Placing a Call Page Page Canceling a Call Transferring a Call Forwarding Calls Page Checking a Phone Number Calling the Operator Changing the Language Managing Messages Playing Messages Page Replying to Messages Forwarding Messages Forwarding a Message to Another Person Forwarding a Message to a Fax Machine Delivering Messages Making and Deliveringa Message Managing Faxes Playing a Fax Forwarding a Fax Printing a Fax Managing Appointments Creating Appointments Changing Appointments Deleting Appointments Managing Meeting Requests Creating MeetingRequests Changing the Date/Time Changingthe Attendees Canceling Meetings Receiving Meeting Requests Declining Meeting R equests Accepting Meeting Requests Checking Your Calendar Checking Events Checking Availabilit y Managing Tasks Creating Tasks Checking Tasks Changing Tasks Deleting Tasks Using Touchtone Commands Placing Calls Switching to Touchtone Playing Messages Making and Sending Messages Setting Address Options Setting User Options Setting Greeting Options Using Your PC for Voice Messages Installing the Multimedia Outlook Plug-in Page Changing Your Voice Message Pla yback Voice Message Buttons Playing Voice Messages Using Your PC Speakers as a Pla yback Device Using Your Telephone as a Playback Device Replying with Voice Forwarding with Voice Creating Voice Messages Using Outlook Web Access