Mitel Networks Speech Server

Changing the Date/Time

To change the date or time of your meeting request

1.Dial the Speech Server extension number. Login if necessary.

2.Say "Calendar."

3.Say "Play" or "Check Calendar" and then say "Play."

4.Say "Next" or "Previous" until you hear the meeting request that you want to modify.

5.Say "Make changes."

6.Say the parameter that you want to change: "Change start time," "Change end time," or "Change date," and answer the prompts in order to get the required date and time. For example, if you say "Change date," the system will say "Please say the new date," and after you respond with the new date, the system will take your changes and confirm the meeting request settings with you.

Tip: After you make a date or time change to a meeting request, an e-mail will be sent out to the attendees to inform them of the change.

Changing the Attendees

To change the attendees for your meeting request

1.Dial the Speech Server extension number. Login if necessary.

2.Say "Calendar."

3.Say "Play", or say "Check Calendar" to give a specific date and then say "Play."

4.Say "Next" or "Previous" until you receive the meeting request that you want to modify.

5.Say "Make changes."

6.Say "Change attendees."

7.Say "Add attendee" or "Delete attendee." After adding or deleting, say "List Complete".

8.When you are completely finished making the changes, say "List complete."

Canceling Meetings

To cancel your meeting request

1.Dial the Speech Server extension number. Login if necessary.

2.Say "Calendar."

3.Say "Play", or say "Check Calendar" to give a specific date and then say "Play."

4.Say "Next" or "Previous" until you receive the meeting request that you want to delete.

5.Say "Delete."

Because you initially created the meeting request, the system provides prompts for you to record a message and send the cancellation message to the attendees.

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Mitel Speech Server manual Changing the Date/Time, Changing the Attendees, Canceling Meetings
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Speech Server specifications

Mitel Speech Server is a powerful platform designed to enhance business communications by providing advanced speech recognition capabilities. This technology is geared towards improving customer interactions and streamlining operations across various industries. With its robust feature set, Mitel Speech Server enables organizations to create efficient and user-friendly voice applications.

One of the key features of Mitel Speech Server is its high-performance speech recognition engine. This engine is capable of accurately interpreting natural language, allowing users to interact with systems using their voice. This functionality is especially beneficial in environments where hands-free operation is necessary or when dealing with high-volume customer interactions.

The platform supports a wide range of languages and dialects, making it suitable for global businesses. Its multilingual capabilities facilitate better communication with diverse customer bases and enhance user experience. Additionally, Mitel Speech Server can be easily integrated with existing telephony systems, ensuring that organizations can leverage their current infrastructure while enhancing it with speech technology.

Another significant characteristic of the Mitel Speech Server is its scalability. Businesses can start with a basic implementation and gradually expand their use of voice applications as their needs grow. The architecture allows for the seamless addition of new features and capabilities without requiring a complete overhaul of the existing system.

Mitel Speech Server also provides advanced call routing capabilities, utilizing speech recognition to direct calls to the appropriate departments or personnel. This not only improves operational efficiency but also enhances customer satisfaction by minimizing wait times and ensuring that callers are connected to the right resources.

The platform incorporates sophisticated natural language processing capabilities, enabling it to understand context and nuances in speech. This leads to a more intuitive user experience, as customers can phrase their requests naturally without needing to conform to rigid command structures.

In terms of architecture, Mitel Speech Server operates on a standards-based platform, which means it can work with various applications and hardware setups. This flexibility allows businesses to customize their solutions to meet specific requirements, whether it’s for customer service, order processing, or technical support.

In summary, Mitel Speech Server combines cutting-edge speech recognition technology, multilingual support, and advanced integration capabilities to empower organizations. Its scalability, robust routing features, and natural language processing make it an invaluable tool for enhancing communication efficiency and improving customer relations.
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