Mitel Speech Server Using Touchtone Commands

Mitel Networks Speech Server

40

Using Touchtone Commands

Placing Calls

To place a callwi th touchtone dialing

1. Dial the Speech Server extension number.

2. After the Attendant answers, dial the number. The Attendant places the call.

Switching to Touchtone

Sometimes, when you are in a noisy environment, you may want to use the phone pad (DTMF

dialing) to provide your messaging commands instead of using voice commands.

To give messaging commands with touchtone dialing

•Press*M (*6) to access "Messenger" while you are in t he Attendant mode.

•Press*T (*8) to switch to TouchtoneMode if you are in the "Messenger" mode .

The Unified Messaging system uses the following phone keys for DTMF commands:

Press this Phone Key To

P( key 7) Play a message

D(key 3) Deleteamessage

K(key 5) Keep the message.Marks the message as "read" and moves to the

next message

A(key 2) Answer a message

G(key 4) Give (forward)a message

M(key 6) Make a new message

#Skip to the next message,leaving the message as "read"/"unread"

*Go to the previous message

1Listen to your "read" messages

U(key 8) Change your user options (PIN, greetings,name recording)

0Transfer to th e Operator

X(key 9) Exit to the main menu (Desktop)

Contents

Main NOTICE Page Page Getting Started PurposeofthisGuide About Mitel Networks Speech Server Benefits of the System List of Features Enrolling on the System Logging In Recording Your Primary Greeting Changing Your Name Recording Setting Your Personal Preferences Accessing your Personal Web Page Page Changing Your PIN Programming Your Numbers Setting Your Forwarding Options Setting your Personal Operator Setting the Prompt Language Setting the Messaging Options Setting the Notification Settings Setting Personal Preferences with the Phone Creating Your Personal Directory About Your Personal Directory Creating and Modifying Contacts Managing Your Contact List Recording Contact Names Testing Contact Names Using Speech Commands Barge-in Expert Mode Speaking Tips Universal Voice Commands Navigating through the Applications Managing Calls Placing a Call Page Page Canceling a Call Transferring a Call Forwarding Calls Page Checking a Phone Number Calling the Operator Changing the Language Managing Messages Playing Messages Page Replying to Messages Forwarding Messages Forwarding a Message to Another Person Forwarding a Message to a Fax Machine Delivering Messages Making and Deliveringa Message Managing Faxes Playing a Fax Forwarding a Fax Printing a Fax Managing Appointments Creating Appointments Changing Appointments Deleting Appointments Managing Meeting Requests Creating MeetingRequests Changing the Date/Time Changingthe Attendees Canceling Meetings Receiving Meeting Requests Declining Meeting R equests Accepting Meeting Requests Checking Your Calendar Checking Events Checking Availabilit y Managing Tasks Creating Tasks Checking Tasks Changing Tasks Deleting Tasks Using Touchtone Commands Placing Calls Switching to Touchtone Playing Messages Making and Sending Messages Setting Address Options Setting User Options Setting Greeting Options Using Your PC for Voice Messages Installing the Multimedia Outlook Plug-in Page Changing Your Voice Message Pla yback Voice Message Buttons Playing Voice Messages Using Your PC Speakers as a Pla yback Device Using Your Telephone as a Playback Device Replying with Voice Forwarding with Voice Creating Voice Messages Using Outlook Web Access