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Getting StartedPurposeofthisGuide
This guide provides procedures for managing calls, messages, tasks, meetings, and
appointments on the Mitel Networks™ Speech Server system with the Unified Messaging
option.
About Mitel Networks Speech Server
Mitel Networks Speech Server provides auto-attendant functionality with unified messaging.
• The auto-attendant guides you with prompts and responds to your spoken commands to
direct your calls.
• The unified messaging stores your e-mails, voice mails, and faxes in one location, and lets
you use the auto-attendant to access and manage your messages with any phone, any-
where at anytime. Other features also let you use a phone to manage your appointments,
meeting requests, and tasks. All of this is possible because the Speech Server system
interacts with Microsoft Exchange (Inbox, Contacts, Calendar,an d Tasks)allowing you to
to use voice commands that interact with Microsoft Outlook.
In order to communicate,t hesystem uses speech recognition and Text-to-Speech(TTS)
technologies.
Speech recognition
• Stores your voice print when you enroll and uses your voice print to identify you every time
you log in
• Recognizes your natural voice commands and perfo rms your requested task, for example,
"Find messages"
• Recognizes names in your personal contact list and includes that contact within the task,
for example, "Call Doctor Fisher."
Text-to-Speech
• Reads names that are not personally recorded
• Reads your text messages (e-mails and certain text attachments) over the phone
• Reads the sender and subject text of all of your messages (e-mails, faxes, and voice mails)
that are in your Microsoft® Outlook Inbox
• Available in French, United Kingdom (U.K.) English, and North American (N.A.) English.
Note: The system supports Spanish auto-attendant prompts but does not support the
playback of e-mails in Spanish.