• Before repair

Frequent calling from customers

Phone Calls From Customers

How to Respond

Note

Unit does 1 The operating display of remote

1 Check if power is supplied to air conditioner.

 

not operate controller does not come on.

Nothing appears on the display unless power is

 

at all.

supplied.

 

2Unit cannot be restarted for a 2 Wait around 3 minutes to restart unit.

 

while after it’s stopped.

The air conditioner is in a state of being protected

 

 

 

 

by the microcomputer’s directive. Once the

 

 

 

 

compressor is stopped, the unit cannot be

 

 

 

 

restarted for 3 minutes. This control is also applied

 

 

 

 

when the unit is turned on and off by remote

 

 

 

 

controller or thermostat.

 

 

 

 

 

 

 

 

3 Error code appears and blinks

3 Error code will be displayed if any protection

Refer to “SELF-DIAGNOSIS

 

on the display of remote

devices of the air conditioner are actuated.

ACTION TABLE”.

 

controller.

What is error code?

Check if servicing is

 

 

 

required for the error.

 

 

 

 

 

Remote

1 “PLEASE WAIT” is displayed

1 Wait around 2 minutes.

 

 

controller

on the screen.

An automatic startup test will be conducted for

 

 

 

 

2 minutes when power is supplied to the air

 

 

 

 

conditioner. “PLEASE WAIT” will be kept being

 

 

 

 

displayed while that time.

 

 

2“FILTER” is displayed on the 2 This indicates that it is time to clean the air filters. Display time of “FILTER”

screen.

Clean the air filters. Press the FILTER button on

depends on the model.

 

the remote controller twice to clear “FILTER” from Long life filter: 2500 hrs.

 

the display.

Regular filter: 100 hrs.

 

See the operation manual that came with the

 

 

product for how to clean the filters.

 

3“STANDBY” is displayed on the 3 This is displayed when the unit starts HEAT

screen.

operation, when the thermostat puts the

 

compressor in operation mode, or when the

 

outdoor unit ends DEFROST operation and

 

returns to HEAT operation.

 

The display will automatically disappear around

 

10 minutes later.

 

While “STANDBY” is displayed on the remote

 

controller, the airflow amount will be restricted

 

because the indoor unit’s heat exchanger is not

 

fully heated up. In addition to that, the up/down

 

vane will be automatically set to horizontal blow

 

in order to prevent cold air from directly blowing

 

out to human body. The up/down vane will return

 

to the setting specified by the remote controller

 

when “STANDBY” is released.

4“DEFROST” is displayed on 4 The outdoor unit gets frosted when the outside

the screen. (No air comes out of

temperature is low and the humidity is high.

the unit.)

“DEFROST” indicates the DEFROST operation

 

is being performed to melt this frost. The

 

DEFROST operation ends in around 10 minutes

 

(at most 15 minutes).

 

During the DEFROST operation, the indoor unit’s

 

heat exchanger becomes cold, so the blower is

 

stopped. The up/down vane will be automatically

 

set to horizontal blow in order to prevent cold air

 

from directly blowing out to human body. The

 

display will turn into “STANDBY” when DEFROST

 

operation ends.

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Mitsubishi Electronics PUY-A42NHA2-BS, PUZ-A42NHA2-BS Before repair Frequent calling from customers, Action Table

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