Chapter 2: Sample System

Conclusion

The CallFinder solved Spigglebrim’s problem. It added DID functionality to their existing PBX. Al in the Field Support Department can now receive calls from the outside (dialed to 612-555-3101) while taking both internal and external calls using his 5203 PBX extension number. Al’s Field Support calls are handled as outside calls and they can be registered with a billing computer. Ann in the Purchasing Department receives external calls (dialed to 612-555-3111) while taking both internal and external calls using her 5411 PBX extension number. If either Al or Ann go on vacation, their incoming DID lines can be re-directed in the CallFinder to another employee who knows their specialties. Spigglebrim Vacuum Cleaners will be humming along for years to come.

Multi-Tech Systems, Inc.

CF220 CallFinder User Guide

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Multi-Tech Systems CF220 manual Conclusion