Multi-Tech Systems CF220

Multi-Tech Systems, Inc. CF220 CallFinder User Guide 3

Table of Contents

CHAPTER 1 – PRODUCT DESCRIPTION AND SPECIFICATIONS................................................................5

PRODUCT DESCRIPTION..............................................................................................................................................5

PRODUCT FEATURES..................................................................................................................................................5

PREREQUISITE: ORDERING THE DID LINE.................................................................................................................6

SAFETY WARNINGS....................................................................................................................................................6

TECHNICAL SPECIFICATIONS......................................................................................................................................7

RELATED MANUALS...................................................................................................................................................7

CHAPTER 2 – SAMPLE SYSTEM...........................................................................................................................8

Introduction...........................................................................................................................................................8

Spigglebrim’s Initial Situation...............................................................................................................................9

Step 1 Practical: Add CallFinder and connect to network..................................................................................10

Step 1 Technical: Enter addresses of network servers in CF software................................................................11

Step 2 Practical: Add DID lines and connect to CallFinder...............................................................................12

Step 2 Technical: Enter operating parameters of DID lines...............................................................................13

Step 3 Practical: Connect CallFinder port (FXO) to PBX for conventional DID service (Purchasing Dept.)...14

Step 3 Technical: Enter operating parameters of CallFinder channel (FXO)....................................................15

Step 4 Practical: Connect CallFinder port (FXS) to PBX for special DID service (Field Support Dept.).........16

Step 4 Technical: Enter operating parameters of CallFinder channel (FXS).....................................................17

Step 5 Practical: Map PBX Extensions to DID Numbers....................................................................................18

Step 5 Technical: Create CallFinder Phonebook...............................................................................................19

Step 6: Administering the CallFinder System......................................................................................................20

Conclusion...........................................................................................................................................................21

CHAPTER 3 – CALLFINDER SERVER INSTALLATION................................................................................22

PREREQUISITE: ORDERING THE DID LINE...............................................................................................................22

WE SUPPLY..............................................................................................................................................................22

YOU SUPPLY............................................................................................................................................................ 23

INSTALLATION, PART A: CONNECTING THE CALLFINDER TO POWER OUTLETS, PHONE LINES, AND ETHERNET......23

1. Connect CallFinder 5Vdc Power Supply to AC Outlet....................................................................................23

2. Connect CallFinder 48Vdc Power Supply to AC Outlet..................................................................................23

3. Identify CallFinder’s Extension Ports (FXS/FXO) for Later Hookup.............................................................23

4. Connect CallFinder to DID Lines...................................................................................................................24

5. Connect CallFinder to Ethernet Network........................................................................................................24

6. Do Power-On Test...........................................................................................................................................24

PART B: CONFIGURING THE CALLFINDER SERVER...................................................................................................25

1. Collecting Configuration Data........................................................................................................................25

2. Setting Admin PC to Startup IP Address.........................................................................................................27

3. Logging In (I)...................................................................................................................................................27

4. Setting CallFinder IP Addresses......................................................................................................................28

5. Resetting Admin PC to Its Regular IP Address................................................................................................28

6. Logging In (II).................................................................................................................................................28

7. Setting Administrative Functions.....................................................................................................................29

8. Setting Up the Mail Server...............................................................................................................................30

9. Configuring the CallFinder’s Channels..........................................................................................................31

10. Connecting CallFinder to PBX......................................................................................................................32

11. Testing the Channel with a Call....................................................................................................................32

12. Changing Administrator’s Password for CallFinder SW..............................................................................33

13. Assigning DID Numbers to PBX Users (Extensions).....................................................................................33

CHAPTER 4 – CALLFINDER SOFTWARE SCREENS.....................................................................................34

Home Screen........................................................................................................................................................34

Login Screen........................................................................................................................................................35

Call Log Screen...................................................................................................................................................36