Managing Multiple Calls | Nokia DOC-CLIENT-UG-207 specs

Managing Multiple Calls

Using the DiVitas Dialer

Managing Multiple Calls

The DiVitas Client supports up to two active calls at a time. An active call is any voice call that currently is being managed by the DiVitas Server. Figure 6 shows an example of the DiVitas dialer screen with two active calls.

Figure 6. DiVitas Dialer Screen with Two Active Calls

In this example, the call on hold is from a DiVitas extension.

Placing a Second Call

To place a second call when you already have a call active:

1Select Options > New call.

2Select one of the following:

●to number – This option places the current call on hold and displays a blank dial window. Type the number to dial and press the Call key or select Options > Call > From business number.

●to contact – This option places the current call on hold and displays the Contacts list. Select the contact, then select Dial.

DiVitas Client User Guide for Nokia E and N Series Phones, v2.7

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Nokia DOC-CLIENT-UG-207 manual Managing Multiple Calls, Placing a Second Call, Select Options New call

Contents

DiVitas Client User Guide for Nokia E and N Series Disclaimer Copyright and Confidentiality Notice DiVitas Product Documentation About This Book Terminology Typographical ConventionsTechnical Support 650 625-1900 or support@divitas.com Contents Accessing Voicemail Setting Up Your Mailbox Checking Your Voicemail DiVitas Client User Guide for Nokia E and N Series Phones Getting Started Installing the DiVitas Client onto the Handset Installing the DiVitas Client Overview Details DiVitas Sign-in Logging Into the DiVitas Client Changing Your DiVitas Client Password GSM / Battery Status DiVitas Home ScreenPresence Status Locking Calls to a Specific Network Call Medium For more information, see Instant Messaging on Recent Calls Call Log Icons Indicator Description Accessing Help or Version Information Minimizing the DiVitas Client Locking the Keypad When the DiVitas Client Is ActiveNon-slider Models Slider Models Exiting the DiVitas Client Exiting the DiVitas Client Presence Presence Indicators Changing Your Presence Selecting Another Status Message Changing Status Messages Select Options Personal message Edit message Changing the Text of a Status Message Making a Call Accessing the DiVitas Dialer Screen DiVitas Dialer screen with an Active Call on WiFi Dial by Typing the Phone Number Dial by Selecting a ContactDial from the Messaging Screen Dial by Selecting a DiVitas Call Log Entry Answering a CallRedial the Last Number Dialed Selecting Ring Tones Ending a Call Enabling and Disabling Call WaitingSelect Options End Transferring a Call Placing a Call on HoldTransferring a Call by Selecting a Contact Select Transfer To contact. The Contacts lists is displayed Muting the Microphone Enabling the LoudspeakerTransferring a Call by Typing the Number Select Transfer To number Muting the Microphone Managing Multiple Calls Placing a Second CallSelect Options New call Swapping Calls Call Audio Select Options Toggle call Toggling a Call Between the Handset and an IP Desk Phone Canceling a Toggle Request Star Codes for Common Features Conferencing Setting Up a 3-Way Conference Call Parties Ready To Conference Starting the Conference Live Conference Muting a Conference Leaving the Conference without ending it Breaking To a Single Conference Participant Participating In a Scheduled Conference Call Ending the ConferenceJoining a Conference Conference Options Leaving a Conference Displaying the DiVitas Contacts List Contacts Adding an IVR Number to the Contacts List Searching the DiVitas Directory and Adding DiVitas ContactsSelect the By name or By extension Select Options Add this contact Filtering the Contacts List Locating a Contact via Quick Search Calling or Sending a Message to a Contact Select Options Send message Disabling the Presence Indicator for a ContactSelect Options Presence Don’t watch Select Presence Watch presence Disabling the Presence Indicator for a Contact Using the Call Log Accessing the Call Log Screens Dialing a Logged NumberDeleting a Call from the Call Log GSM Where Calls Are Logged Where Calls Are Logged Adding a Network Contact Instant Messaging Chat Window Sending a New Message Sending a Message to a Network Contact New Message Displayed in Pop-up Window Viewing and Replying to a Message Messaging Screen Managing Multiple Conversations Deleting a ConversationSelect Options Delete conversation Deleting a Conversation Voicemail Indicator Accessing Voicemail Voicemail Message Options Playing Voicemail MessagesOptions Download and play Options Call Options Delete Options Delete All Saving a Message Playback OptionsOptions Pause / Resume Saving a Message Phone Settings Force calls via DiVitasAuto-start DiVitas Client Save password Privacy statementBillable events notice Network Settings Global data roamingPresence data Connection status Access point preferences Network Settings Network Settings Upgrading the DiVitas Client Verifying Proper Firmware Prior to Installing Client Https//server-ipaddr-or-FQDN/hsimg Alternative Client Installation Method Install DiVitasPhone? message appears Install DiVitasPhone? Message Entering DiVitas Client Configuration Settings DiVitas Client Configuration Settings Upgrading the DiVitas Client Select Yes to begin the upgrade Adding a Shortcut to the DiVitas Client Adding a Shortcut to the Active-Standby ScreenSelect Back Back Back Exit Active-Standby Screen Programming the Own Key Menu Tools Own key Troubleshooting the DiVitas Client Uploading Logs from the DiVitas ClientArchiving Logs on the Phone’s Memory Card Select Options Remove Uninstalling the DiVitas Client Signing In from Your Extension Signing In to the DiVitas Server Voicemail SystemSigning In from Another Device Select Options Call voicemail Voicemail Options Voicemail Options Voicemail Options Describes the voicemail greetings you can customize Setting Up Your Mailbox Changing Your Name Changing Your Voicemail Password Customizing Your Voicemail Greetings Checking Your Voicemail Saving a Message Rewinding or Fast Forwarding Forwarding a Message Checking Your Voicemail