Nokia DOC-CLIENT-UG-207 manual Call Audio, Swapping Calls

Models: DOC-CLIENT-UG-207

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Managing Multiple Calls

Using the DiVitas Dialer

Pressing the Call key routes the call through the DiVitas Server. To dial the call directly, select Options > Call > From mobile number. The DiVitas Client places the call as a voice call over GSM.

It is also possible to place a second call simply by dialing while the first call is active (as opposed to placing the call on hold before dialing). However, the DTMF tones will be audible on the active call. You will be dialing into someone’s ear.

In GPRS or non-3G modes, support to make or receive a second call is not supported.

For information about setting up a 3-way conference call or joining a scheduled conference call, see “Conferencing” on page 37.

Call Audio

Only one call can have audio at any given time. The other call must be on hold. If you are on a call and you answer a new call, the new call has audio and the other call is placed on hold. For example, in Figure 6, when the call from DiVitas contact “Karen” is answered, the caller on extension “8935” is automatically placed on hold.

Swapping Calls

To place the call that has audio on hold and resume audio with the other call, you can swap the calls.

To swap between two active calls, select Options > Swap. The first call is placed on hold while the audio on the second call becomes active. For example, Figure 7 shows “Karen” being placed on hold when his called is swapped for the caller at extension “8935”.

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DiVitas Client User Guide for Nokia E and N Series Phones, v2.7

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Nokia DOC-CLIENT-UG-207 manual Call Audio, Swapping Calls