Call Audio, Swapping Calls | Nokia DOC-CLIENT-UG-207 guide

Managing Multiple Calls

Using the DiVitas Dialer

Pressing the Call key routes the call through the DiVitas Server. To dial the call directly, select Options > Call > From mobile number. The DiVitas Client places the call as a voice call over GSM.

It is also possible to place a second call simply by dialing while the first call is active (as opposed to placing the call on hold before dialing). However, the DTMF tones will be audible on the active call. You will be dialing into someone’s ear.

In GPRS or non-3G modes, support to make or receive a second call is not supported.

For information about setting up a 3-way conference call or joining a scheduled conference call, see “Conferencing” on page 37.

Call Audio

Only one call can have audio at any given time. The other call must be on hold. If you are on a call and you answer a new call, the new call has audio and the other call is placed on hold. For example, in Figure 6, when the call from DiVitas contact “Karen” is answered, the caller on extension “8935” is automatically placed on hold.

Swapping Calls

To place the call that has audio on hold and resume audio with the other call, you can swap the calls.

To swap between two active calls, select Options > Swap. The first call is placed on hold while the audio on the second call becomes active. For example, Figure 7 shows “Karen” being placed on hold when his called is swapped for the caller at extension “8935”.

34	DiVitas Client User Guide for Nokia E and N Series Phones, v2.7

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Nokia DOC-CLIENT-UG-207 manual Call Audio, Swapping Calls

Contents

DiVitas Client User Guide for Nokia E and N Series Copyright and Confidentiality Notice Disclaimer About This Book DiVitas Product Documentation Technical Support Typographical ConventionsTerminology 650 625-1900 or support@divitas.com Contents Accessing Voicemail Setting Up Your Mailbox Checking Your Voicemail DiVitas Client User Guide for Nokia E and N Series Phones Getting Started Installing the DiVitas Client Overview Installing the DiVitas Client onto the Handset Details Logging Into the DiVitas Client DiVitas Sign-in Changing Your DiVitas Client Password DiVitas Home Screen GSM / Battery StatusPresence Status Call Medium Locking Calls to a Specific Network Recent Calls For more information, see Instant Messaging on Accessing Help or Version Information Call Log Icons Indicator Description Non-slider Models Locking the Keypad When the DiVitas Client Is ActiveMinimizing the DiVitas Client Slider Models Exiting the DiVitas Client Exiting the DiVitas Client Presence Indicators Presence Changing Your Presence Changing Status Messages Selecting Another Status Message Changing the Text of a Status Message Select Options Personal message Edit message Accessing the DiVitas Dialer Screen Making a Call DiVitas Dialer screen with an Active Call on WiFi Dial by Selecting a Contact Dial by Typing the Phone NumberDial from the Messaging Screen Redial the Last Number Dialed Answering a CallDial by Selecting a DiVitas Call Log Entry Selecting Ring Tones Enabling and Disabling Call Waiting Ending a CallSelect Options End Transferring a Call by Selecting a Contact Placing a Call on HoldTransferring a Call Select Transfer To contact. The Contacts lists is displayed Transferring a Call by Typing the Number Enabling the LoudspeakerMuting the Microphone Select Transfer To number Muting the Microphone Placing a Second Call Managing Multiple CallsSelect Options New call Call Audio Swapping Calls Toggling a Call Between the Handset and an IP Desk Phone Select Options Toggle call Star Codes for Common Features Canceling a Toggle Request Setting Up a 3-Way Conference Call Conferencing Starting the Conference Parties Ready To Conference Muting a Conference Live Conference Breaking To a Single Conference Participant Leaving the Conference without ending it Ending the Conference Participating In a Scheduled Conference CallJoining a Conference Leaving a Conference Conference Options Contacts Displaying the DiVitas Contacts List Select the By name or By extension Searching the DiVitas Directory and Adding DiVitas ContactsAdding an IVR Number to the Contacts List Select Options Add this contact Locating a Contact via Quick Search Filtering the Contacts List Calling or Sending a Message to a Contact Select Options Presence Don’t watch Disabling the Presence Indicator for a ContactSelect Options Send message Select Presence Watch presence Disabling the Presence Indicator for a Contact Using the Call Log Dialing a Logged Number Accessing the Call Log ScreensDeleting a Call from the Call Log Where Calls Are Logged GSM Where Calls Are Logged Instant Messaging Adding a Network Contact Sending a Message to a Network Contact Chat Window Sending a New Message Viewing and Replying to a Message New Message Displayed in Pop-up Window Messaging Screen Deleting a Conversation Managing Multiple ConversationsSelect Options Delete conversation Deleting a Conversation Accessing Voicemail Voicemail Indicator Options Download and play Playing Voicemail MessagesVoicemail Message Options Options Call Options Delete Options Delete All Playback Options Saving a MessageOptions Pause / Resume Saving a Message Force calls via DiVitas Phone SettingsAuto-start DiVitas Client Privacy statement Save passwordBillable events notice Global data roaming Network SettingsPresence data Access point preferences Connection status Network Settings Network Settings Verifying Proper Firmware Prior to Installing Client Upgrading the DiVitas Client Alternative Client Installation Method Https//server-ipaddr-or-FQDN/hsimg Install DiVitasPhone? message appears Install DiVitasPhone? Message Entering DiVitas Client Configuration Settings DiVitas Client Configuration Settings Select Yes to begin the upgrade Upgrading the DiVitas Client Adding a Shortcut to the Active-Standby Screen Adding a Shortcut to the DiVitas ClientSelect Back Back Back Exit Programming the Own Key Active-Standby Screen Menu Tools Own key Uploading Logs from the DiVitas Client Troubleshooting the DiVitas ClientArchiving Logs on the Phone’s Memory Card Uninstalling the DiVitas Client Select Options Remove Signing In from Another Device Signing In to the DiVitas Server Voicemail SystemSigning In from Your Extension Select Options Call voicemail Voicemail Options Voicemail Options Voicemail Options Setting Up Your Mailbox Describes the voicemail greetings you can customize Changing Your Voicemail Password Changing Your Name Checking Your Voicemail Customizing Your Voicemail Greetings Rewinding or Fast Forwarding Saving a Message Forwarding a Message Checking Your Voicemail