Accessing Voicemail, Voicemail Indicator | Nokia DOC-CLIENT-UG-207

Accessing Voicemail

Voicemail Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Playing Voicemail Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Saving a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

This chapter describes how to access voicemail and manage your DiVitas Server voicemail account.

The DiVitas Client supports the following types of voicemail access:

■Visual voicemail – You can scroll through your voicemails and listen to them in any order. (Visual voicemail is described in this chapter.)

■Voice-only voicemail – You can access voicemail by dialing the DiVitas Server. (Voice-only voicemail is not described in this chapter. Instead, see “Voice-Only Voicemail Access” on page 81.)

If your handset uses CellData (packet data) services or WiFi, you have visual voicemail. Otherwise, you can use voice-only voicemail.

This chapter applies only to voicemail hosted on the DiVitas Server. If your enterprise uses another voicemail system instead, this chapter is not applicable. Contact your DiVitas Server administrator for information.

Voicemail Indicator

On the DiVitas Home screen, if the voicemail icon has a number in the upper right corner, you have new voicemail.

The number indicates the number of new voicemails you have. If your handset supports Message Waiting Indicator (MWI), the indicator light flashes to indicate new voicemail.

DiVitas Client User Guide for Nokia E and N Series Phones, v2.7

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Nokia DOC-CLIENT-UG-207 manual Accessing Voicemail, Voicemail Indicator

Contents

DiVitas Client User Guide for Nokia E and N Series Disclaimer Copyright and Confidentiality Notice DiVitas Product Documentation About This Book 650 625-1900 or support@divitas.com Typographical ConventionsTerminology Technical Support Contents Accessing Voicemail Setting Up Your Mailbox Checking Your Voicemail DiVitas Client User Guide for Nokia E and N Series Phones Getting Started Installing the DiVitas Client onto the Handset Installing the DiVitas Client Overview Details DiVitas Sign-in Logging Into the DiVitas Client Changing Your DiVitas Client Password Presence Status GSM / Battery StatusDiVitas Home Screen Locking Calls to a Specific Network Call Medium For more information, see Instant Messaging on Recent Calls Call Log Icons Indicator Description Accessing Help or Version Information Slider Models Locking the Keypad When the DiVitas Client Is ActiveMinimizing the DiVitas Client Non-slider Models Exiting the DiVitas Client Exiting the DiVitas Client Presence Presence Indicators Changing Your Presence Selecting Another Status Message Changing Status Messages Select Options Personal message Edit message Changing the Text of a Status Message Making a Call Accessing the DiVitas Dialer Screen DiVitas Dialer screen with an Active Call on WiFi Dial from the Messaging Screen Dial by Typing the Phone NumberDial by Selecting a Contact Selecting Ring Tones Answering a CallDial by Selecting a DiVitas Call Log Entry Redial the Last Number Dialed Select Options End Ending a CallEnabling and Disabling Call Waiting Select Transfer To contact. The Contacts lists is displayed Placing a Call on HoldTransferring a Call Transferring a Call by Selecting a Contact Select Transfer To number Enabling the LoudspeakerMuting the Microphone Transferring a Call by Typing the Number Muting the Microphone Select Options New call Managing Multiple CallsPlacing a Second Call Swapping Calls Call Audio Select Options Toggle call Toggling a Call Between the Handset and an IP Desk Phone Canceling a Toggle Request Star Codes for Common Features Conferencing Setting Up a 3-Way Conference Call Parties Ready To Conference Starting the Conference Live Conference Muting a Conference Leaving the Conference without ending it Breaking To a Single Conference Participant Joining a Conference Participating In a Scheduled Conference CallEnding the Conference Conference Options Leaving a Conference Displaying the DiVitas Contacts List Contacts Select Options Add this contact Searching the DiVitas Directory and Adding DiVitas ContactsAdding an IVR Number to the Contacts List Select the By name or By extension Filtering the Contacts List Locating a Contact via Quick Search Calling or Sending a Message to a Contact Select Presence Watch presence Disabling the Presence Indicator for a ContactSelect Options Send message Select Options Presence Don’t watch Disabling the Presence Indicator for a Contact Using the Call Log Deleting a Call from the Call Log Accessing the Call Log ScreensDialing a Logged Number GSM Where Calls Are Logged Where Calls Are Logged Adding a Network Contact Instant Messaging Chat Window Sending a New Message Sending a Message to a Network Contact New Message Displayed in Pop-up Window Viewing and Replying to a Message Messaging Screen Select Options Delete conversation Managing Multiple ConversationsDeleting a Conversation Deleting a Conversation Voicemail Indicator Accessing Voicemail Options Call Options Delete Options Delete All Playing Voicemail MessagesVoicemail Message Options Options Download and play Options Pause / Resume Saving a MessagePlayback Options Saving a Message Auto-start DiVitas Client Phone SettingsForce calls via DiVitas Billable events notice Save passwordPrivacy statement Presence data Network SettingsGlobal data roaming Connection status Access point preferences Network Settings Network Settings Upgrading the DiVitas Client Verifying Proper Firmware Prior to Installing Client Https//server-ipaddr-or-FQDN/hsimg Alternative Client Installation Method Install DiVitasPhone? message appears Install DiVitasPhone? Message Entering DiVitas Client Configuration Settings DiVitas Client Configuration Settings Upgrading the DiVitas Client Select Yes to begin the upgrade Select Back Back Back Exit Adding a Shortcut to the DiVitas ClientAdding a Shortcut to the Active-Standby Screen Active-Standby Screen Programming the Own Key Menu Tools Own key Archiving Logs on the Phone’s Memory Card Troubleshooting the DiVitas ClientUploading Logs from the DiVitas Client Select Options Remove Uninstalling the DiVitas Client Select Options Call voicemail Signing In to the DiVitas Server Voicemail SystemSigning In from Your Extension Signing In from Another Device Voicemail Options Voicemail Options Voicemail Options Describes the voicemail greetings you can customize Setting Up Your Mailbox Changing Your Name Changing Your Voicemail Password Customizing Your Voicemail Greetings Checking Your Voicemail Saving a Message Rewinding or Fast Forwarding Forwarding a Message Checking Your Voicemail