PROBLEM SOLVING
PAPER FEED PROBLEMS.
If paper jams become frequent:
>More than one sheet feeds at a time;
>Paper curls;
>Paper feeds at an angle.
Possible cause | Remedy |
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The printer is not | Place the printer on a stable, level surface. |
horizontal. |
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The paper is too thin. | Use the correct type of paper (see Specifications). |
The paper is moist or | Store paper within specified temperature and humidity |
affected by static. | levels. |
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The paper is creased or | As above. |
wrinkled. |
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The paper is not aligned correctly.
Adjust tray or manual feed guides.
Paper doesn’t feed. | Correct paper feed selection in the printer driver. |
