Possible cause | Remedy |
|
|
Computer does not | Check if there is a USB controller in the Windows device |
support USB interface. | manager. |
|
|
USB cable does not | Use USB cable to specification Ver.1.1. |
meet specifications. |
|
Interface is disabled. | Check that USB interface is set to Enable. |
|
|
Configuration | Configure again from the beginning. |
procedure was not |
|
correctly followed or |
|
cancelled. |
|
USB cable is | Reconnect or try another cable. |
disconnected or faulty. |
|
A USB hub is being used.
Test by connecting the printer and computer directly.
