Frequently Asked Questions
100 For Fax Advantage assistance, call 1-800-435-7329.
Answering device
I cannot retrieve recorded messages from a
remote location.
LPress the remote operation ID correctly and
firmly (page 77).
Messages in the mailbox do not play back.
LThe mailbox password is wrong. Enter the
correct password.
For mailbox 1 password, see feature #51
(page 91).
For mailbox 2 password, see feature #52
(page 91).

The other party complains that they cannot

leave a voice message.

LThe memory is full. Erase unnecessary
messages (page 75, 76, 81).
While operating the answering device from
the handset, the remote operation stops and
the unit starts to ring.
LSomeone is calling you from outside.
Press {
{{
{TALK}
}}
} or {
{{
{SP-PHONE}
}}
} to answer
the outside call.
I cannot operate the answering device with
the handset.
LSomeone is operating the answering device.
LYou are too far from the base unit. Move
closer to the base unit.
If a power failure occurs
LThe unit will not function.
LThe unit is not designed for making
emergency telephone calls when the power
fails. Alternative arrangements should be
made for access to emergency services.
LFax transmission and reception will be
interrupted.
LIf the delayed transmission (feature #25,
page 89) is programmed and the start time is
passed during a power failure, transmission
will be attempted soon after power is
restored.
LIf any fax documents are stored in the
memory, they will be lost. When power is
restored, a power down report will be printed
out stating which contents in the memory
have been erased.