Customer Services

Customer Services directory

To obtain service or technical assistance during the warranty period, please contact:1-800-HELP-FAX (1-800-435-7329), Monday-Friday 9am-8pm EST. To obtain support or service after the warranty has expired, please contact: 1-900-555-PANA (1-900-555-7262) for support on a fee basis.

For hearing or speech impaired TTY users, TTY: 1-866-741-6422

Web Site: www.panasonic.com

(for customers in the USA or Puerto Rico ONLY)

You can purchase parts, accessories or locate your nearest servicenter by visiting our Web Site.

Service in Puerto Rico

Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company / Factory Servicenter: Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985 Phone (787) 750-4300 Fax (787) 768-2910

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Panasonic KX-FPG371 manual Customer Services directory

KX-FPG371 specifications

The Panasonic KX-FPG371 is a cutting-edge multifunctional fax machine designed to meet the demands of busy offices and home users. This versatile device combines advanced faxing capabilities with efficient printing and copying functions, making it an ideal choice for those who require a reliable all-in-one solution.

One of the standout features of the KX-FPG371 is its high-speed faxing technology. The machine is equipped with a high-speed modem that facilitates fast transmission of documents, allowing users to send and receive faxes quickly and efficiently. This is particularly beneficial in fast-paced work environments where time is of the essence.

The KX-FPG371 is also designed with user convenience in mind. It boasts a large, easy-to-read LCD display that simplifies navigation through its various functions. The user-friendly interface allows for quick access to key features, including faxing, copying, and printing, ensuring that users can operate the machine with minimal hassle.

In terms of printing capabilities, the KX-FPG371 utilizes laser technology to deliver sharp, high-quality prints. It can produce documents at a resolution of up to 600 x 600 dpi, ensuring clear text and graphics that meet professional standards. Furthermore, the printer features a fast print speed, which enhances productivity in any setting.

Another noteworthy characteristic of the KX-FPG371 is its ability to handle a variety of media sizes and types. Whether users need to print on standard letter-sized paper or envelopes, this versatile machine can accommodate their needs with ease. The device also includes a reliable paper handling system, with a capacity that minimizes the frequency of paper refills.

For those who require copying functionality, the KX-FPG371 does not disappoint. It includes a convenient one-touch copying feature that enables users to quickly duplicate documents without the need for complex settings. This feature is particularly useful for making multiple copies of important documents in a matter of seconds.

The KX-FPG371 is also equipped with a range of advanced security features to protect sensitive information. User-friendly and efficient, this multifunction device is designed to improve workflow and enhance productivity in any office environment, making it an excellent investment for those seeking reliable faxing, printing, and copying solutions.

Contents

Operating Instructions Energy Star For your future ReferenceTrademarks Copyright Operating distance and noise Battery chargeFor Best Performance Important safety instructions Safety InstructionsNever install telephone wiring during a lightning storm Wet locations Battery Table of Contents Table of Contents General Information Help Included accessories AccessoriesPart No. PFJA1030Z Part No. PQJA10075Z Paper tray for letter size Metal recording paper Model No Specifications/Usage Accessory information Display Finding the Controls Base UnitLocation of controls Overview To talk with the other party when using the speakerphoneFront view Rear view Finding the Controls Handset LOUD/SEARCHCHEDIT L To adjust volumeABacklit LCD Display LDial keypad Ink film Setting Base UnitOpen the front cover by pulling up the center part Open the back cover Please Wait Turn the T shaped gear blue in the direction of the arrow To use A4 size paper Paper trayTo use legal size paper Metal recording paper guide To add paper Recording paper Belt clip Headset optional Setting HandsetBelt clip and headset Connecting to a telephone line jack and power outlet Connections and SetupSelecting the way to use your fax machine To use surge protectors Handset display Battery strength Battery strengthBattery life Automatic security code setting Telephone wiring image Case 1 Using the fax machine onlyHouse or office Office Connections SET How to receive calls When you are OUT of the house or officeHow to receive calls with the handset Case 2 Using the fax machine with an extension telephone How to receive calls with an extension telephone When you are in the house or office Case 3 Using the fax machine with a computerTelephone wiring image in house or office TEL Mode Help function Help Button Adjusting handset volume VolumeRinger volume Handset receiver volume Fax voice guidance volume Adjusting base unit volumeAnswering device volume While using the speakerphone, press + or Date and time, your logo and fax number Setting the date and timeInitial Programming Example Bill Setting your logoTo change capital or lower-case letters To delete a character To select characters with the dial keypad To select characters using + or Display order of charactersKeys Characters Mute To delete a number Setting your fax numberExample +234 Press *234#5678 With the handset Making and Answering CallsPhone calls making With the base unit Auto talk feature Handset Any key talk featurePhone calls answering Answering phone calls hands-free Paging the base unit from the handset IntercomHandset Press Intercom Base unit Base unit Press LOCATOR/INTERCOM Paging the handset from the base unitLOCATOR/INTERCOM again Handset Handset locator From the handset to the base Transferring a callUnit Handset LOCATOR/INTERCOM to page the handset Helpful hint Using the handsetNavigator Directory Press Menu repeatedly until the following is displayed Using the base unitIf you want to enter a hyphen, press To delete a character/number Editing a stored entry Edit the name see page 33, 42 for instructions Press SET Erasing a stored entry Another method to erase a stored entry Unit will start dialing automatically Making a phone call using the navigator directory Using the base unit To confirm caller information using the Caller ID list Caller ID service from your phone companyVisual Call Waiting Call Waiting ID Service Caller ID To edit the telephone number for calling back Viewing and calling back using caller informationTo stop viewing Display while viewing To change the display of the caller information Press Caller ID Lift the handset and press e or Example Erasing caller information To cancel erasing, press STOP, then Erasing specific caller information using the base unit Into the handset Storing caller informationInto the base unit Displayed Example Press Sending Faxes To select the resolutionDuring redial, the following will be displayed Dial the fax number Example Start sending To send more than 10 pages at a time Press FAX/START Sending from memory Quick scan featureConvenient way to send a fax To stop transmission Minimum size Maximum size Document weightDocuments you can send To cancel redialing, press Stop Sending a fax using the navigator directoryFax auto redial If your unit does not send a fax Programming entries into the broadcast memory Broadcast transmission Erasing a stored entry in the broadcast memory Adding a new entry into the broadcast memoryPress -or + until the following is displayed Example Nikki To send the same document to more than one party only once To cancel the broadcast setting How to receive calls using the base unit Activating TEL modeHow to receive calls using the handset Receiving Faxes Extension telephone Receiving a fax automatically Activating FAX only modeHow to receive calls Ring setting in TAD/FAX mode Incoming message recording time can Be changed feature #10, Distinctive Ring Using two or more phone numbers in a single telephone line Programming the ring pattern assigned for fax Ring pattern SettingsIf you use three or more phone numbers Copying Quick scan featureMaking a copy To stop copying Convenient way of copying Example Making 2 copies of a 4-page original document To collate multiple copiesPress + or -repeatedly until the following is displayed Checking the greeting message GreetingRecording your own greeting message Greeting Erased Leaving a message for others or yourself Memo MessagePress Record Press SET Long beep will sound Incoming Messages Listening to recorded messages using the base Unit To erase all the messages Erasing recorded messagesTo erase a specific message Listening to recorded messages using the handset When there are new recorded messages Remote operations using the remote command keyRemote Operation Operating from a remote location Other remote operations How callers can leave you private messages Voice MailboxTo use a mailbox How incoming messages are recorded in a mailbox For mailbox Recording your own mailbox greeting messagesTo check the mailbox greeting message To erase your own mailbox greeting message Press 2 times To record a memo message into a mailboxPress + or -until the desired mailbox number is displayed Example Press Record Press *1 To listen to messages in another memory after playback Listening to recorded messages from a remote location Option How this feature worksTransferring recorded messages to another telephone Recording your own transfer greeting message To erase your own transfer greeting message Pager call when the unit receives a voice messageTo check the transfer greeting message Programming method for basic features Features SummaryTo cancel programming Programming Programming method for advanced features Basic features Advanced features Code #43 Setting the recording time alert Code #42 Setting the message alertCode #44 Setting the memory reception alert Code #46 Setting the friendly reception Code #51 Setting the mailbox 1 password Code #47 Setting the fax voice guidanceCode #52 Setting the mailbox 2 password Code #60 Setting the message transfer FAX only Facsimile only mode Code #76 Setting the connecting tone Communication Error Code 40-42, 46-72, FF Error MessagesCommunication Error Code 43 ERROR-NOT Your Unit Code 54, 59 Base unit Display Unit is too hot. Let the unit cool down Transmission error occurred. Try againRecording paper jam occurred. Clear the jammed paper General Frequently Asked QuestionsWhen a function does not work, check here Cordless handset Fax receiving Fax sending Copying Receiving mode Cannot retrieve recorded messages from a remote location If a power failure occursMessages in the mailbox do not play back Cannot operate the answering device with the handset Ink film Replacement Jams When the recording paper has jammed in the unitRecording paper jam Remove the jammed recording paper 104 When the recording paper was not fed into the unit properly Close the front cover securely Document jams sending Replacing the handset battery Battery Do not use paper products, such as paper towels or tissues CleaningClean the glass with a soft and dry cloth Connect the power cord and the telephone line cord Thermal head 110 Reference lists and reports Printed Reports OpenLCR service for the Caller IQ feature Caller IQ FeatureTo turn the Caller IQ feature From on to OFF using Handset Press Press SET Press or until the following is displayed or press Updating the rate table downloading the rate table Set the Caller IQ feature to on by referring to Press or until the following is displayed or press # During download Information DownloadAutomatic download To stop downloading Follow the voice prompt to start downloading Downloading information using the base unit Handset Base unit Viewing information usingSelect the desired information by pressing Example Find more information by pressing v or e Technical data about this product Specifications Recording paper size Paper specifications FCC and Other Information FCC and Other Information 122 Panasonic Facsimile Product Limited Warranty Limited WarrantyFAX categories Parts Labor Thermal Transfer Facsimile For product service Warranty Customer Services directory Customer Services Advanced feature Basic featureIndex Program index Index Voice mailbox password Ring settingNavigator directory 100 Remote command key Changes to TEL modeKey Remote command Re-records a greeting 130 131 Panasonic FAX Advantage Program No Extra Cost