Frequently Asked Questions

Fax – sending

I cannot send documents.

LThe other party’s fax machine is busy or has run out of recording paper. Try again.

LThe other party’s machine is not a fax

machine. Check with the other party.

LThe other party’s fax machine rings too many times. Send the fax manually (page 55).

The other party complains that letters on their received document are distorted or not clear.

LIf your line has special telephone services such as Call Waiting, the service may have been activated during fax transmission. Connect the unit to a line that does not have these services.

LThe extension telephone on the same line is off the hook. Hang up the extension

telephone and try again.

LTry copying the document. If the copied image is clear, there may be something wrong with the other party’s machine.

The other party complains that smudges or black lines appear on their received document.

LThe glass or rollers are dirty. Clean them (page 108).

I cannot send a fax overseas.

LUse the overseas transmission mode of feature #23 (page 89).

LAdd two pauses at the end of the telephone number or dial manually.

Fax – receiving

I cannot receive documents.

LWhen you have a single telephone line and subscribe to a Voice Mail service, you must also subscribe to a Distinctive Ring service (page 66).

I cannot receive documents automatically.

LThe receiving mode is set to TEL mode. Set to TAD/FAX mode or FAX ONLY mode by pressing {AUTO ANSWER}.

LThe time taken to answer the call is too long. Decrease the number of rings of feature #06 (page 88).

LThe greeting message is too long. Shorten the message (page 71).

The display shows the following, but faxes are not received.

CONNECTING.....

LThe incoming call is not a fax. Change the receiving mode to TAD/FAX mode or TEL mode by pressing {AUTO ANSWER}.

A blank sheet is ejected.

LIf a blank sheet is ejected after the received document is printed out, the receiving reduction rate is not programmed correctly. Program the proper rate in feature #36

(page 90).

LThe other party placed the document in their fax machine the wrong way. Check with the other party.

A white line or a smudge appears on your recording paper.

LThe glass or rollers are dirty. Clean them (page 108).

The printing quality is poor.

Note:

Please do not reuse the ink film!

Please use genuine Panasonic replacement film. Refer to page 10 for further details.

LThe other party sent a faint document. Ask them to send a clearer copy of the document.

LThe thermal head is dirty. Clean it

(page 109).

LSome paper has instructions recommending which side to print on. Try turning the paper over.

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For Fax Advantage assistance, call 1-800-435-7329.

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Panasonic KX-FPG371 manual Fax sending, Fax receiving
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KX-FPG371 specifications

The Panasonic KX-FPG371 is a cutting-edge multifunctional fax machine designed to meet the demands of busy offices and home users. This versatile device combines advanced faxing capabilities with efficient printing and copying functions, making it an ideal choice for those who require a reliable all-in-one solution.

One of the standout features of the KX-FPG371 is its high-speed faxing technology. The machine is equipped with a high-speed modem that facilitates fast transmission of documents, allowing users to send and receive faxes quickly and efficiently. This is particularly beneficial in fast-paced work environments where time is of the essence.

The KX-FPG371 is also designed with user convenience in mind. It boasts a large, easy-to-read LCD display that simplifies navigation through its various functions. The user-friendly interface allows for quick access to key features, including faxing, copying, and printing, ensuring that users can operate the machine with minimal hassle.

In terms of printing capabilities, the KX-FPG371 utilizes laser technology to deliver sharp, high-quality prints. It can produce documents at a resolution of up to 600 x 600 dpi, ensuring clear text and graphics that meet professional standards. Furthermore, the printer features a fast print speed, which enhances productivity in any setting.

Another noteworthy characteristic of the KX-FPG371 is its ability to handle a variety of media sizes and types. Whether users need to print on standard letter-sized paper or envelopes, this versatile machine can accommodate their needs with ease. The device also includes a reliable paper handling system, with a capacity that minimizes the frequency of paper refills.

For those who require copying functionality, the KX-FPG371 does not disappoint. It includes a convenient one-touch copying feature that enables users to quickly duplicate documents without the need for complex settings. This feature is particularly useful for making multiple copies of important documents in a matter of seconds.

The KX-FPG371 is also equipped with a range of advanced security features to protect sensitive information. User-friendly and efficient, this multifunction device is designed to improve workflow and enhance productivity in any office environment, making it an excellent investment for those seeking reliable faxing, printing, and copying solutions.
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