Frequently Asked Questions

When a function does not work, check here

General

I cannot make and receive calls.

LThe power cord or telephone line cord is not connected. Check the connections.

LIf you used a splitter to connect the unit, remove the splitter and connect the unit to the wall jack directly. If the unit operates properly, check the splitter.

I cannot make calls.

LThe dialing mode setting is wrong. Change the setting of feature #13 (page 88).

The unit does not work.

LDisconnect the unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your telephone company.

The unit does not ring.

LThe ringer volume is set to off. Adjust it

(page 29, 30).

LThe ring setting of feature #06 is set to “RINGER OFF”. Change to another ring setting (page 88).

The unit displays the following though the paper is inserted.

CHECK PAPER

LThe paper is inserted halfway. Insert it correctly (page 18) and press {SET} to clear the message.

The other party complains they only hear a fax tone and cannot talk.

LFAX ONLY mode is set. Tell the other party the number is only used for faxes.

LChange to TEL mode or TAD/FAX mode by pressing {AUTO ANSWER}.

LIf you use a Distinctive Ring service, turn AUTO ANSWER off so that the fax machine is in TEL mode.

LIf you use a Distinctive Ring service, make sure you have set the same ring pattern assigned by the telephone company (page 66).

The receiving mode does not function properly.

LDistinctive Ring feature #31 is set (page 89).

The {REDIAL/PAUSE} button does not function properly.

LIf this button is pressed during dialing, a pause will be inserted. If pressed immediately after a dial tone is obtained, the last number dialed will be redialed.

During programming, I cannot enter the code or ID number.

LAll or part of the numbers are the same. Change the number: feature #11 (page 88), #41 (page 90), #51 and #52 (page 91).

The ink film runs out quickly.

LThe help printing function, copy function, and reports also use ink film.

The unit beeps.

LRecording paper or ink film has run out. Press {STOP} to stop the beeps and install paper/ink film.

Whenever I try to retrieve my Voice Mail messages, the retrieval is interrupted by the fax tone.

LYou are probably entering *#9. This is the default setting for the fax activation code. If you use a Voice Mail service, set the fax activation feature to off or reprogram the activation code (feature #41, page 90).

The speakerphone is not working.

LUse the speakerphone in a quiet room.

LIf you have difficulty hearing the other party, adjust the volume.

The {LOCATOR/INTERCOM}button does not function.

LThe handset is too far from the base unit. L The handset is engaged in an outside call.

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For Fax Advantage assistance, call 1-800-435-7329.

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Panasonic KX-FPG371 manual Frequently Asked Questions, When a function does not work, check here, General

KX-FPG371 specifications

The Panasonic KX-FPG371 is a cutting-edge multifunctional fax machine designed to meet the demands of busy offices and home users. This versatile device combines advanced faxing capabilities with efficient printing and copying functions, making it an ideal choice for those who require a reliable all-in-one solution.

One of the standout features of the KX-FPG371 is its high-speed faxing technology. The machine is equipped with a high-speed modem that facilitates fast transmission of documents, allowing users to send and receive faxes quickly and efficiently. This is particularly beneficial in fast-paced work environments where time is of the essence.

The KX-FPG371 is also designed with user convenience in mind. It boasts a large, easy-to-read LCD display that simplifies navigation through its various functions. The user-friendly interface allows for quick access to key features, including faxing, copying, and printing, ensuring that users can operate the machine with minimal hassle.

In terms of printing capabilities, the KX-FPG371 utilizes laser technology to deliver sharp, high-quality prints. It can produce documents at a resolution of up to 600 x 600 dpi, ensuring clear text and graphics that meet professional standards. Furthermore, the printer features a fast print speed, which enhances productivity in any setting.

Another noteworthy characteristic of the KX-FPG371 is its ability to handle a variety of media sizes and types. Whether users need to print on standard letter-sized paper or envelopes, this versatile machine can accommodate their needs with ease. The device also includes a reliable paper handling system, with a capacity that minimizes the frequency of paper refills.

For those who require copying functionality, the KX-FPG371 does not disappoint. It includes a convenient one-touch copying feature that enables users to quickly duplicate documents without the need for complex settings. This feature is particularly useful for making multiple copies of important documents in a matter of seconds.

The KX-FPG371 is also equipped with a range of advanced security features to protect sensitive information. User-friendly and efficient, this multifunction device is designed to improve workflow and enhance productivity in any office environment, making it an excellent investment for those seeking reliable faxing, printing, and copying solutions.