Status Indicators and Control Panel Messages
Table
(1 of 2)
Dial Backup Error Messages
Message | Notify NMS 1 | Condition | Action |
DBM: Busy | Yes | Telephone line associated with | Try again. Try another number if possible, |
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| remote DBM is busy. | or investigate why the line is busy. |
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DBM: Call Aborted | No | Call was aborted from the DCP. | None |
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DBM:Callbck Fail | No | There was a failure to connect | Make sure you have the correct call setup |
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| on a callback attempt. | pointer and that remote DBM has the |
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| proper telephone number in that directory. |
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| If both are correct, attempt to place a |
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| manual call from the remote DBM. |
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DBM: | Yes | DBM is not able to dial out (e.g., | Wait until the test is completed, or abort |
Conflict w/Envir |
| test is being run); there is no | the test. |
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| DBM at the far end. |
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DBM:Dir Empty | Yes | An attempt was made to place a | Check Backup Directory entries and |
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| call from an empty directory. | numbers. |
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DBM:DTR Discon | Yes | DTR has gone low, or the call | Raise DTR at the DTE, or disable the |
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| did not connect. | DTRCallCon configuration option. |
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DBM:Illegal Char | Yes | Illegal character in the directory | Check directory entry. |
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| specified. |
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DBM:No Answer | Yes | There was no answer from the | 1. Check that remote DBM is configured |
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| remote DBM or modem. | for many calls. |
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| 2. Make sure remote DBM is properly |
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| connected to the dial (PSTN) network. |
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| 3. Check operational status of remote |
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| DSU using a Device Test. |
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| 4. Attempt to place a call from remote |
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| DBM. If it cannot be placed, replace |
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| the DBM. |
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DBM:NetwkAbort | No | Call was aborted by the | Try again. |
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| network. |
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DBM:Netwk Busy | Yes | Call was unable to place call at | Try again. |
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| the time. |
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DBM:NetwkUnavl | Yes | Network is incapable of passing | Look for line problems. If conditions are |
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| data. | good and no problem is found, call |
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| telephone company and report the |
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| problem. |
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DBM:NoDialTone | Yes | No dial tone received from the | Check the dial (PSTN) network |
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| network. | connections. If conditions are good and |
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| no problem is found, call telephone |
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| company and report the problem. |
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1 If Yes, an error message is reported to the NMS if the NMS initiated the dial command.
December 1996 |