Problem Indicators, Indicators See | Paradyne 9123 specification

Troubleshooting

HPhysical Tests

ÐLine Loopback

ÐPayload Loopback

ÐRepeater Loopback

ÐSend Line Loopback

ÐData Channel Loopbacks on a Frame Relay Link

ÐSend and Monitor Pattern Tests

ÐDTE Loopback

HIP Ping Test

HLamp Test

Problem Indicators

The unit provides a number of indicators to alert you to possible problems:

Indicators . . .	See . . .

LEDs	Viewing LEDs and Control Leads and LED Descriptions in
	Chapter 5, Operation and Maintenance, as well as the
	user interface screen.
	Main Menu → Status →
	Display LEDs and Control LEDs

Health and status	Health and Status Messages in Chapter 5, Operation and
	Maintenance.
	Main Menu → Status → System and Test Status
	Messages also appear at the bottom of any menu-driven
	user interface screen.

Performance statistics	Performance Statistics in Chapter 5, Operation and
	Maintenance, to help you determine how long a problem
	has existed.

Alarm conditions that will	Alarms on page 6-7.
generate an SNMP trap

SNMP traps	Appendix B, SNMP MIBs and Traps, and RMON Alarm
	Defaults .
	Traps supported include warm-start, authentication-failure,
	enterprise-specific (those specific to the unit), link-up, and
	link-down.

6-2

May 2000

9123-A2-GB20-00

Image 152

Paradyne 9123 manual Problem Indicators, Indicators See

Contents

FrameSaver Flex Copyright E 2000 Paradyne Corporation All rights reserved Contents Configuration Security and Logins Troubleshooting Menu Hierarchy Index Document Organization About This GuidePurpose and Intended Audience Setting Up OpenLane for FrameSaver Devices. Identifies Where installation and setup information is located and howSetting Up NetScout Manager Plus for FrameSaver Devices. Describes setup of the NetScout Manager Plus Product-Related Documents When viewing this manual online. Click on Conventions UsedTo indicate a hyperlink to additional information Highlighted text System Overview About the FrameSaver FlexSystem Overview FrameSaver Flex Feature Sets Feature Feature Set Basic Advanced Flex Flex SLV Basic Flex Features 9123-A1-211 9123-A1-213 Feature 9123-A1-221 9123-A1-223 Maximum Number of PVCs and Management PVCs SupportedModels Through Connections PVCs Dedicated Management PVCs May Advanced Flex SLV Features OpenLane SLM System NetScout Manager Plus and NetScout Probes About the FrameSaver Flex User Interface Basic Operation Procedure Logging On If your login was Then Main Menu Main MenuSelect Screen Format Description Service Level Verification System OptionsScreen Work Areas Press Navigating the ScreensKeyboard Keys Function Keys Select For the screen Press Enter to Function Switching Between Screen Areas Selecting from a Menu Example Selecting a FieldEntering Information User Interface and Basic Operation Configuration Configuration Configuration EDIT/DISPLAY Basic ConfigurationConfiguration Menu Configuration Option Areas Configuration Option Area Description Accessing and Displaying Configuration Options Main Menu → Configuration Changing Configuration Options Configuration → PVC Connections Saving Configuration Options Easy Install Screen Example Using the Easy Install FeatureMain Menu → Easy Install If the selection is Unit is configured to operate Default Setting Up So the Router Can Receive RIP Entering System Information Setting the System ClockConfiguration → Data Ports → Dlci Records Main Menu → Control → System Information Setting Up Auto-Configuration Main Menu → Auto-ConfigurationAuto-Configuration Screen Example AUTO-CONFIGURATION Discovery Mode Configuration Description Selecting a Frame Relay Discovery ModeMain Menu → Auto-Configuration → Frame Relay Discovery Mode 9123-A2-GB20-00 May Automatically Removing a Circuit Main Menu → Control → Change Operating Mode Setting Up Back-to-Back OperationChanging Operating Mode Configuration Option Tables Configuring the Overall System Configuring Frame Relay and LMI for the System Main Menu → Configuration → System → Frame Relay and LMISystem Frame Relay and LMI Options 1 LMI Behavior Traffic Policing LMI Status Enquiry N1 Possible Settings 1, 2, 3, 4System Frame Relay and LMI Options 2 LMI Heartbeat T1 Possible Settings 5, 10, 15, 20, 25 System Frame Relay and LMI Options 3 Configuring Service Level Verification Options Service Level Verification Options 1 SLV Packet Size bytes Service Level Verification Options 2SLV Timeout Clearing Event Threshold General System Options Configuring General System OptionsMain Menu → Configuration → System→ General Configuring the Physical Interfaces Configuring the Network InterfaceMain Menu → Configuration → Network → Physical Network Physical Interface Options 1 Network Physical Interface Options 2 Bit StuffingTransmit Timing Network Initiated LLB Network Initiated Dclb Possible Settings Disable, V.54&ANSI Network Physical Interface Options 3Network Initiated PLB Ansi Performance Report Messages Network Physical Interface Options 4 Circuit Identifier Configuring the User Data Port Main Menu → Configuration → Data Ports → PhysicalData Port Physical Interface Options 1 Transmit Clock Source Port DTE Initiated Loopbacks Data Port Physical Interface Options 2Monitor RTS Control Assigning Frame Relay Time Slots to the Network Interface Main Menu → Easy Install → Time Slot Assignment ScreenAssigning Time Slots/Cross Connections Frame Relay Network Time Slot Assignment Screen Example Value MeaningTime Slot Assignment Rule Frame Relay Network 1 Assignment Select Frame Relay Network Assignments Sync Data Port Assignment Assigning the Synchronous Data Port to Network Time SlotsSynchronous Data Port Assignment Screen Example Clearing Assignments Configuring Frame Relay for an Interface Interface Frame Relay Options 1 Interface Frame Relay Options 2 LMI Parameters Interface Frame Relay Options 3 Frame Relay DS0s Base Rate Manually Configuring Dlci Records Main Menu→ Configuration→ Network/Data Port→ Dlci RecordsDlci Type Possible Settings Standard, Multiplexed Dlci Record Options 1 Dlci Record Options 2 CIR bpsCommitted Burst Size Bc Bits Excess Burst Size Bits Outbound Management Priority Dlci Record Options 3Dlci Priority PVC Connection Options 1 Configuring PVC ConnectionsMain Menu → Configuration → PVC Connections PVC Connection Options 2 Destination LinkDestination Dlci Destination Edlci Setting Up Management and Communication Options Configuring Node IP Information Node IP Options 1 TS Access Management Link Node IP Options 2 TS Access Node IP Options 3 Name Configuring Management PVCs10. Management PVC Options 1 Set DE Primary Link Possible Settings Net1-FR1, Port-1, Clear10. Management PVC Options 2 Primary Edlci 10. Management PVC Options 3Primary Dlci Configuring General Snmp Management Name 1 Access11. General Snmp Management Options 1 Snmp Management 12. Telnet and FTP Session Options 1 Configuring Telnet and/or FTP Session Support11. General Snmp Management Options 2 Inactivity Timeout 12. Telnet and FTP Session Options 2 FTP Login Required 12. Telnet and FTP Session Options 3Disconnect Time Minutes FTP Session Configuring Snmp NMS Security Access Type13. Snmp NMS Security Options NMS IP Validation Configuring Snmp Traps 14. Snmp Traps Options 1Snmp Traps Number of Trap Managers 14. Snmp Traps Options 2 Enterprise Specific Traps Rmon Traps Link Traps Possible Settings Disable, Up, Down, Both14. Snmp Traps Options 3 Interface Status Configuring the Ethernet Port15. Ethernet Port Options 1 Configuring the Communication Port 15. Ethernet Port Options 216. Communication Port Options 1 Proxy ARP 16. Communication Port Options 2 16. Communication Port Options 3 16. Communication Port Options 4 RIP Configuring the COM Port to Support an External Modem External Modem CommandsDial-In Access 17. External Modem COM Port Options Security and Logins Limiting Access Controlling Asynchronous Terminal Access Set the configuration option Controlling External COM Port Device Access Controlling Telnet or FTP Access Limiting Telnet Access Limiting FTP Access Limiting Telnet or FTP Access Over the TS Management Link Controlling Snmp Access Disabling Snmp Access Assigning Snmp Community Names and Access Levels Limiting Snmp Access Through IP Addresses Field Enter Creating a LoginMain Menu → Control → Administer Logins Modifying a Login Deleting a Login Operation and Maintenance View this field To find Displaying System InformationMain Menu → Status → Identity Display LEDs & Control Leads Screen Viewing LEDs and Control LeadsMain Menu → Status → Display LEDs and Control Leads LED Descriptions General Status LEDs 1 Label Indication Color What It MeansALM TST General Status LEDs 2 Label Indication Color What It Means Network Interface LEDs Label Indication Color What It MeansSIG OFF ± Control Lead Descriptions User Data Port LED Label Indication Color What It MeansAdditional Control Leads Label Indication What It Means Network Interface Dlci Device MessagesDevice Messages 1 What It Indicates What To Do Device Messages 2 What It Indicates What To Do See Changing Software Device Messages 3 What It Indicates What To Do Device Messages 4 What It Indicates What To Do Software Device Messages 5 What It Indicates What To Do Changes? prompt Status Status InformationStatus Menu Self-Test Results Messages Last System Reset Date and Time Last System Reset Date and TimeSystem and Test Status Messages Self-Test Results Messages Health and Status Messages Health and Status Messages 1 What It Indicates Health and Status Messages 2 What It Indicates Frame relay link Health and Status Messages 3 What It Indicates Frame relay link 1, 2 Test Status Messages Test Status Messages 1 What It Indicates Network LMI-Reported DLCIs Status Test Status Messages 2 What It IndicatesMain Menu → Status → LMI Reported DLCIs LMI-Reported DLCIs Status Screen Example Network LMI-Reported DLCIs Status Field What It Indicates PVC Connection Status Main Menu → Status → PVC Connection StatusPVC Connection Status Screen Example 10. PVC Connection Status 1 Field 10. PVC Connection Status 2 Field What It Indicates Edlci Time Slot Assignment Status Displaying Network Time Slot AssignmentsMain Menu → Status → Timeslot Assignment Status → Network Network Timeslot Assignment Status Screen Example Cross Connect Status Field Indicates Bottom IP Routing Table Main Menu → Status → IP Routing TableIP Routing Table Screen Example 11. IP Routing Table Values 1 Column What It Indicates 11. IP Routing Table Values 2 Column What It Indicates TTL Performance Statistics Main Menu → Status → Performance StatisticsPerformance Statistics Menu Performance Statistics Clearing Performance Statistics Performance Statistics → Clear All StatisticsPerformance Statistics → Frame Relay Performance Statistics → ESF Line Service Level Verification Performance Statistics Average round trip latency is measured every SLV sampling 13. Dlci Performance Statistics 1 What It Indicates Dlci Performance StatisticsMain Menu → Status → Performance Statistics → Dlci 13. Dlci Performance Statistics 2 What It Indicates CIR&EIR Frame Relay Errors Frame Relay Performance StatisticsMain Menu → Status → Performance Statistics → Frame Relay 14. Frame Relay Performance Statistics 1 What It Indicates Frame Relay LMI Frame Relay Errors contd14. Frame Relay Performance Statistics 2 What It Indicates Frame Relay Hdlc Errors 14. Frame Relay Performance Statistics 3 What It Indicates To select intervals You must enter an interval or time on ESF Line Performance StatisticsMain Menu → Status → Performance Statistics → ESF Line ESF Line Performance Statistics Screen Example ±LOFC±± Lofc Statistic What It IndicatesUAS Ethernet Performance Statistics Main Menu → Status → Performance Statistics → Ethernet Trap Event Log Main Menu → Status → Trap Event LogTrap Event Log Screen Example Trap Event LOG FTP File Transfers Command Definition Dir directory Upgrading System Software If the message displayed is Then Determining Whether a Download Is Completed Changing Software Transferring Collected Data If retrieving Then Troubleshooting Problem Indicators Indicators See Resetting the Unit By Cycling the Power Resetting the Unit and Restoring CommunicationResetting the Unit from the Control Menu Restoring Communication with a Misconfigured Unit If selecting Following occurs Main Menu → Control → LMI Packet Capture Utility Troubleshooting Management Link FeatureLMI Packet Capture Utility Feature LMI Trace LOG LMI Packet Capture Utility → Display LMI Trace LogLMI Trace Log Example Alarms Alarm Conditions 1 What It Indicates What To Do Alarm Conditions 2 What It Indicates What To Do Operational appears Alarm Conditions 3 What It Indicates What To Do Alarm Conditions 4 What It Indicates What To Do Troubleshooting Tables Device ProblemsDevice Problems 1 Symptom Possible Cause Solutions Viewing the Trap Event Log Device Problems 2 Symptom Possible Cause Solutions With a Misconfigured Unit Frame Relay PVC Problems Frame Relay PVC Problems Symptom Possible Cause Solutions Test Tests AvailableTest Menu Example Starting and Stopping a Test Test Timeout FeatureWhen the status of a test is Only command available is Aborting All Tests Network PVC Tests PVC TestsPVC Tests Screen Example PVC Loopback Send PatternMain Menu → Test → Network PVC Tests Main Menu → Test → Data Port PVC Tests Monitor Pattern Connectivity Physical Tests Physical Tests Screen Example LLB Line LoopbackMain Menu → Test → Network Physical Tests Payload Loopback PLB Repeater Loopback RLB AIS Send Line Loopback Data Channel Loopbacks on a Frame Relay Link Send and Monitor Pattern Tests Qrss DTE Loopback Main Menu → Test → Data Port Physical Tests IP Ping Test Main Menu → Test → IP Ping Procedure Lamp Test Main Menu → Test → Lamp Test OpenLane Support of FrameSaver Devices Setting Up OpenLane for FrameSaver DevicesOpenLane Support of FrameSaver Devices Setting Up the OpenLane SLM System Setting Up FrameSaver Flex and SLV Support Setting Up OpenLane for FrameSaver Devices Setting Up NetScout Manager Plus for FrameSaver Devices Alarms PreparationProperties User history Configuring NetScout Manager Plus Procedure Adding SLV Alarms Using a Template Editing Alarms 9123-A2-GB20-00 May Adding SLV Alarms Manually Field Select or Enter Paradyne Creating History Files Procedure Installing the User-Defined History Files Dvuhist -f Dallas51 3 config 30 60 Dallas51k.udh Monitoring a DLCIs History Data May 9123-A2-GB20-00 May Monitoring the Agent Using NetScout Manager Plus Procedure Setting Up NetScout Manager Plus for FrameSaver Devices Setting Up Network Health for FrameSaver Devices Installation and Setup of Network Health Discovering FrameSaver Elements Configuring the Discovered Elements Grouping Elements for Reports About At-a-Glance Reports About Service Level ReportsGenerating Reports for a Group Printed Reports Reports Applicable to Flex and SLV DevicesAbout Trend Reports May 9123-A2-GB20-00 May Setting Up Network Health for FrameSaver Devices Menu Hierarchy Menus Menu Hierarchy Frame Relay Mode Status Auto-Configuration Easy Install Menu Hierarchy Leased Line Mode Data Ports Assignment Control Menu Hierarchy Snmp MIBs and Traps, Rmon Alarm Defaults MIB Support Downloading MIBs and Snmp Traps FrameSaver Units sysObjectID system System Group mib-2FrameSaver Units sysDescr system Interfaces Group mib-2 Paradyne Indexes to the Interface Table ifTablePhysical Layer Frame Relay Logical Layer For the DTE NetScout Indexes to the Interface Table ifTableRmon Logical Layer Standards Compliance for Snmp Traps Examples Trap authenticationFailure Trap warmStartTable B-3. warmStart Trap What It Indicates Possible Cause Variable-Binding Traps linkUp and linkDown Physical Sublayer MIB Physical Sublayer contd Logical Link Sublayer Traps enterprise-Specific DevHealthAndStatus SLVs devFrExt.mib Placeholder Traps RMON-Specific Rmon Alarm and Event Defaults Event DefaultsEventIndex EventDescription EventType EventCommunity Rising Event Operation Physical Interface Alarm Defaults Frame Relay Link Alarm Defaults Snmp MIBs and Traps, and Rmon Alarm Defaults Dlci Alarm Defaults ± Paradyne Area MIB FR DTE MIB Dlci Alarm Defaults ± NetScout Area Rx Dlci Link Object ID Cross-References Numeric Order 6.1.2.1.2.2.1 6.1.2.1.2.10.32.2.1MIB FR DTE MIB RFC 6.1.4.1.1795.2.24.2 6.1.4.1.1795.2.24.2.6.9.4 Dlci CIR Dlci EIR 6.1.4.1.1795.2.24.2.6.9.4.4.2 6.1.4.1.1795.2.24.2.6.9.4.5.2.1 6.1.4.1.1795.2.24.2.6.9.4.7.1 6.1.4.1.1795.2.24.2.6.9.4.10.3.1 6.1.2.1.10.32.2.1 Snmp MIBs and Traps, and Rmon Alarm Defaults Snmp MIBs and Traps, and Rmon Alarm Defaults Connectors, Cables, Pin Assignments Rear Panel T1 Network Cable Feature No -F1-500 Canadian T1 Line Interface Cable Feature No -F1-510T1 Network Interface Function Circuit Direction Pin Number COM Port Connector Signal Direction Pin # Standard EIA-232-D Crossover Cable PinTXD RXD RTS DSR CD Rlsd RXC DTR Xtxc AT Command String To configure the modem to Data Port Connector SignalStandard V.35 Straight-through Cable Direction Pin Socket Ethernet Port Connector Connectors, Cables, and Pin Assignments Technical Specifications COM Port T1 Network InterfaceEthernet Port Data Port Description Model / Feature Number FrameSaver Flex SLV UpgradeEquipment List Equipment Description Part Number Feature Number Optional FeaturesCables NMS Products CIR IndexARP Index CTS EER EIR IN-4 LMI LOS IN-6 NMS IN-7 OID IN-8 Rmon SLV Snmp IN-10 IN-11