Setting Up Network Health for FrameSaver Devices

ÐElements Summary Report ± Compares DLCI traffic with volume and the baseline, bandwidth utilization, and errors.

Use this report for DLCI detail information and comparison, to identify DLCIs with above or below average volume so they can be investigated when there are any significant changes.

HSupplemental Report ± Shows DLCI availability and latency. The information shown in this report is also on other Health reports. However, these charts show more than ten DLCIs at a time so you have a broader view of the service provided by the network.

HService Level Reports ± Provide summary information for a group list for a longer reporting period than other reports.

ÐExecutive Service Level Report ± Provides service level performance for an enterprise on a single page. Use this report to assess whether IT service levels are meeting availability and service goals.

ÐIT Manager Service Level Report ± Provides service level information for various groups. Using this report, you can compare service level performance of various groups. The report summarizes service levels for a group of DLCIs, along with details on individual DLCIs within that group.

ÐCustomer Service Level Report ± Provides service level information for customers. This report is used to provide service level information to service customers to help them determine optimum service levels needed based upon their own traffic data, as well as provide documented evidence for increasing CIR. It combines daily volume, daily Health exceptions, bandwidth distribution, average Health Index ratings and availability for each DLCI onto a single page.

HAt-a-Glance Reports ± Provides consolidated DLCI and network performance information onto a single page.

ÐAt-a-Glance Report ± Consolidates bandwidth utilization, network traffic, events occurring over the reporting period, and availability and latency levels information. Variables other than bandwidth can be selected for a trend report (e.g., burst octets), but a bandwidth trend report should be generated when investigating problems that appear on Exceptions Reports, Supplemental Reports, and Health reports.

Use trend reports to view individual variables for DLCIs having a high Health Index rating to help locate which variable is causing a problem leading to a DLCI's poor Health Index rating.

ÐFrameSaver SLV Plus At-a-Glance Report ± For FrameSaver units with the SLV and SLM reporting feature set, performs trend analysis on up to ten specified variables for DLCIs (see page 9-9for an example). This is the first Network Health report to integrate the FrameSaver FLEX SLV unit's unique monitoring capabilities, using the unit's SLV-advanced network statistics.

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