Troubleshooting

IP Ping Test

An IP Ping test can be run to test connectivity between the FrameSaver unit and any FrameSaver unit, router, or NMS to which it has a route. In addition, the test can be run to access a remote unit for configuration purposes.

Times when you might want to run an IP Ping test are:

HTo test connectivity between the FrameSaver unit and any FrameSaver unit in the network to verify that the path is operational. Select Procedure 1 to ping any far-end FrameSaver unit.

HTo verify the entire path between a newly installed remote site FrameSaver unit and the central site NMS. During a remote site installation, an IP Ping test is typically run from the remote site to ping the NMS at the central site. The remote FrameSaver unit must have SNMP trap managers configured, and one of those trap managers must be the central site NMS. Select Procedure 2 to ping the NMS at the central site.

HTo test the path to the NMS trap managers during installation of the central site FrameSaver unit. The remote FrameSaver unit must have configured the SNMP trap managers to be sent the ping. Select Procedure 2 to ping the SNMP trap managers.

HTo remotely complete setup of a FrameSaver unit following its physical installation performed in leased-line mode. When five IP Ping tests are run consecutively within a 5-second period, the unit automatically switches to frame relay mode so frame relay parameters can be entered and setup can be completed.

"Procedure 1

To ping any far-end FrameSaver unit:

1.Select the IP Ping test.

Main Menu Test IP Ping

2. Enter the IP Address of the device the ping is being sent to, then select Start.

NOTE:

If the FrameSaver unit has just initialized, or the far-end unit has just initialized, it may take about a minute for the units to learn the routes via the proprietary RIP.

If accessing the unit remotely to enter or change frame relay parameters, send the ping five times in a row, in rapid succession; the unit will be operating in frame relay mode.

3.Verify the results of the IP Ping test.

ÐWhile the test is running, In Progress... appears in the Status field.

ÐWhen the test is finished, Alive. Latency = nn ms should appear as the Status (nn being the amount of time the test took in milliseconds).

If any other message is displayed, additional testing will be required.

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May 2000

9123-A2-GB20-00

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Paradyne 9123 manual IP Ping Test, Main Menu → Test → IP Ping