Troubleshooting

Trap Event Log

The Trap Event Log displays all traps stored in the SNMP trap event log. The following log example describes the alarm conditions that will generate an SNMP trap for a physical interface, and for the frame relay LMIs and DLCIs. These alarm conditions also generate Health and Status messages seen on the System and Test Status screen.

See Trap Event Log in Chapter 6, Operation and Maintenance.

Troubleshooting Tables

The unit is designed to provide many years of trouble-free service. However, if a problem occurs, refer to the appropriate table in the following sections for possible solutions.

Device Problems

Table 8-2. Device Problems (1 of 2)

Symptom

Possible Cause

Solutions

 

 

 

No power, or the LEDs

The power cord is not

Check that the power cord is

are not lit.

securely plugged into the

securely attached at both ends.

 

wall receptacle to rear

 

 

panel connection.

 

 

 

 

 

The wall receptacle has no

H Check the wall receptacle

 

power.

power by plugging in some

 

 

equipment that is known to be

 

 

working.

 

 

H Check the circuit breaker.

 

 

H Verify that your site is not on

 

 

an energy management

 

 

program.

 

 

 

Power-On Self-Test

The unit has detected an

H Reset the unit and try again.

fails. Only Alarm LED

internal hardware failure.

H Contact your service

is on after power-on.

 

 

representative.

 

 

 

 

H Return the unit to the factory

 

 

(refer to Warranty, Sales,

 

 

Service, and Training

 

 

Information on page A of this

 

 

document).

 

 

 

9783-A2-GB20-00

July 2000

8-11

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Image 151
Paradyne FrameSaver DSL, 9783 Troubleshooting Tables, Device Problems, See Trap Event Log in , Operation and Maintenance