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Picture does not fit the screen
Change to a different picture format. Press .
Picture format keeps changing with different channels
Select a non 'Auto' picture format.
Picture position is incorrect
Picture signals from some devices may not fit the screen correctly. Check the signal output of the connected device.
Computer picture is not stable
Make sure that your PC uses the supported resolution and refresh rate.
Sound
No sound or poor sound quality
If no audio signal is detected, the TV automatically switches the audio output off — this does not indicate malfunction.
•Make sure that the sound settings are correctly set.
•Make sure that all cables are properly connected.
•Make sure that the volume is not muted or set to zero.
•Make sure that the TV audio output is connected to the audio input on the Home Theatre System.
Sound should be heard from the HTS speakers.
•Some devices may require you to manually enable HDMI audio output. If HDMI audio is already enabled, but you still do not hear audio, try changing the digital audio format of the device to PCM (Pulse Code Modulation). Refer to the documentation accompanying your device for instructions.
Connections
HDMI
•Note that HDCP
•If the TV does not recognise the HDMI device and no picture is displayed, switch the source from one device to another and back again.
•If there are intermittent sound disruptions, make sure that output settings from the HDMI device are correct.
•If you use an
EasyLink does not work
•Make sure that your HDMI devices are
No volume icon shown
•When an
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Photos, videos and music from a USB device do not show
•Make sure that the USB storage device is set to Mass Storage Class compliant, as described in the storage device's documentation.
•Make sure that the USB storage device is compatible with the TV.
•Make sure that the audio and picture file formats are supported by the TV.
Choppy playback of USB files
•The transfer performance of the USB storage device may limit the data transfer rate to the TV which causes poor playback.
28.3
Help
This TV offers help on screen.
Open Help
Press the key (blue) to open Help immediately. Help will open on the chapter that is most relevant to what you are doing or what is selected on TV. To look up topics alphabetically, select Keywords.
To read the Help as a book, select Book.
Before you execute the Help instructions, close Help. To close Help, press the colour key Close.
For some activities, like Text (Teletext), the colour keys have specific functions and cannot open Help.
TV Help on your tablet, smartphone or computer
To carry out extended sequences of instructions more
easily, you can download the TV Help in PDF format to read on your smartphone, tablet or computer. Alternatively, you can print the relevant Help page from your computer.
To download the Help (user manual) go to www.philips.com/support
MRVL_B01_v01_20140606
28.4
Online Help
To solve any Philips TV related problem, you can consult our online support. You can select your language and enter your product model number.
Go to www.philips.com/support .
On the support site you can find your country's telephone number to contact us as well as answers to frequently asked questions (FAQs). In some countries, you can chat with one of our colaborators and ask your question directly or send a question by email.
You can download new TV software or the manual to read on your computer.