Appendix a Troubleshooting | Phonetics 1104 manual

Appendix A: Troubleshooting

In the event that a problem is encountered, this section will assist you in determining the cause, so you can return the unit to its usual monitoring routine with minimal interruption.

Most problems with the Model 1104 are easy to identify and quickly corrected, and are found under the following general headings:

•Communications/dial-out functions

•Temperature monitoring

•Sound level monitoring

•Other monitoring functions

If you have tried the solutions outlined in this section and are not satisfied with the results, call Customer Service, (610)558-2700, or follow the guidelines for shipping the Model 1104 to Phonetics for repair (see Appendix C).

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Phonetics 1104 user manual Appendix a Troubleshooting

Contents

Model SENSAPHONE, INC Important Safety Instructions Sensaphone Model 1104 User’s Manual PHONETICS, INC FCC Requirements Sensaphone Model 1104 User’s Manual Canadian Department of Communications Statement Sensaphone Model 1104 User’s Manual Viii Technical Support Summary of the Alarm Dial-Out Process Rings Until Answer Unit ID NumberDial-out Telephone Numbers Tone or Pulse Dialing Special Dialing Temperature Scale Input ConfigurationEnable/Disable Inputs Establishing High and Low Temperature Limits Status Report High Sound Alarm Enable/DisableExit Delay Alarm Acknowledgment Introduction Technical Support Operating Environment Installation + + + RUN Installing the Telephone Line Alert Inputs Sensor Connected to an Alert Input Two Sensors Wired to Adjacent Inputs ~ ~ From the unit completely to avoid damage to the circuitry Disconnecting the Model 1104 for Storage or Seasonal Use Sensaphone Model 1104 User’s Manual Local Keypad Quick Start RUN Set Configuration of Inputs Set the ID Number Status Number Set Dial-Out Telephone Numbers Model 1104 responds Enter low temperature limit Set Temperature Limits Model 1104 responds Enter high temperature limit Quick Start Alert Condition Action-Response Programmable Feature Hello, this is telephone number Unit ID Number Communications ProgrammingProgramming the ID Number Interrogating the ID Number Enter number Programming Dial-out Telephone Numbers Erasing a Telephone Number Interrogating a Dial-out Telephone Number Press ENTER. The Model 1104 will say Enter Pause Tone or Pulse DialingSpecial Dialing Keys Code Incorporating a PausePound # Asterisk Pressed Incorporating a Pound # or Asterisk Press any unassigned number key from 1 to 4 to represent Special Dialing to a Beeper or Pager Now press Pause once to activate a four second delay. This Interrogating Rings Until Answer Programming Rings Until Answer Using the TAD Feature TAD Enable/Disable No TAD In Use Programming the Listen-in Time Interrogating the Listen-in Time Programming the Call Delay Call Delay Interrogating Call Delay Local Voice Mute Enable/Disable Local Voice Mute 10.2 Interrogating Voice Repetitions Programming Voice Repetitions Model 1104 will recite the number programmed Programming Intercall Time Seconds Interrogating Intercall Time Programming Max Calls Interrogating Max Calls Setting the Clock Interrogating for the Current Time Unlocking the Keypad Locking the Keypad Using the number keys, enter the digits for the code Sensaphone Model 1104 User’s Manual Alarm Programming Status Programming Input Configuration Verifying Enabled/Disabled Input Status Verifying Input ConfigurationChanging Enabled/Disabled Input Status Immediately follows the number recited for that input Programming Input Recognition Time Recites the digits as they are pressed Interrogating Input Recognition Time Press the corresponding input key 1 to Programming Temperature Limits for a Selected Input Interrogating High and Low Temperature Limits Disabling Alarm Response to High or Low Temperature Temperature Calibration Interrogating Temperature Calibration Programming Temperature Calibration Obtaining Current Temperature Enabling/Disabling the AC Power Alarm Model 1104 will recite the digits as they are pressed Programming Power Failure Recognition Time Interrogating Power Failure Recognition Time Using the number keys, enter a value for sound sensitivity Programming Sound Alarm Sensitivity Interrogating Sound Sensitivity Programming High Sound Alarm Recognition Time Changing Enabled/Disabled High Sound Alarm Exit Delay Touch-Tone Acknowledgment Acknowledgment Status Report & Remote AccessLocal Acknowledgment Callback Acknowledgment Example Status Report, No Alarms Example Status Report, Existing Alarms Battery Condition Example Status Report, Disabled Inputs Replace batteries, if below 7.2 Volts Remote Access by Touch-Tone TelephoneBattery Condition OK, if over 8.2 Volts Activating Status Report Sensaphone Model 1104 User’s Manual Operation Alarm Detection, Dial-out and Acknowledgment Alarm Message TemperatureValid Alarm Call Delay Call Progress Alarm MessagesIntercall Time Voice Repetitions Fast Code Local, On-siteAcknowledgment Touch-Tone Have a good day TAD EnabledNumber...the last number it dialed Example a Dial-out Telephone Call Appendix a Troubleshooting Cause ProblemSolution Communications / Dial-out Appendix a Troubleshooting Communications / Dial-out Problem Cause Solution Temperature Monitoring Problem Cause Solution Other Monitoring Problem Cause Solution Sound Level Monitoring Problem Cause Solution 101 Appendix a Troubleshooting Use rechargeable nicad batteries Be sure to use alkaline batteries-do not Appendix B Weekly Testing Procedure 104 Part Number Sensor / Switch Appendix C Accessories Sensaphone Model 1104 User’s Manual 106 Appendix D Returning the Unit for Repair Service Department Year Limited Warranty