Maintenance and Repair
Figure 22. Remove indicated screws from Pioneer 2- or 3-DX or -AT rear deck to open plate.
Careful: The computer’s
Opening the Deck
All the
Remove the batteries BEFORE opening the robot.
FACTORY REPAIRS
If, after reading this manual, you’re having hardware problems with your ActivMedia robot and you’re satisfied that it needs repair, contact us:
support@activmedia.com (603)
Tell us your robot’s SERIAL NUMBER
In the body of your email or fax message, describe the problem in as much detail as possible. Also include your robot’s serial number (IMPORTANT!) as well as name, email and mail addresses, along with phone and fax numbers. Tell us when and how we can best contact you (we will assume email is the best manner, unless otherwise notified).
We will try to resolve the problem through communication. If the robot must be returned to the factory for repair, obtain a shipping and repair authorization code and shipping details from us first.
We are not responsible for shipping damage or loss.
64