Maintenance and Repair

Figure 22. Remove indicated screws from Pioneer 2- or 3-DX or -AT rear deck to open plate.

Careful: The computer’s hard-drive, fan, and speaker have attached wire harnesses that you need to relieve before completely detaching the nose from the body. We recommend unplugging the speaker wire and simply rotating the nose out of the way to access the onboard computer.

Opening the Deck

All the H8S-based Pioneer robots have a center hinge in the deck which let you easily open and access internal components without completely removing the top plate. Simply remove the indicated 3mm screws shown in the Figures nearby from the section of the deck that you want to access. You may need to first remove any accessories that are bolted to the top plate through the indicated holes.

Remove the batteries BEFORE opening the robot.

FACTORY REPAIRS

If, after reading this manual, you’re having hardware problems with your ActivMedia robot and you’re satisfied that it needs repair, contact us:

support@activmedia.com (603) 881-3818 (fax)

Tell us your robot’s SERIAL NUMBER

In the body of your email or fax message, describe the problem in as much detail as possible. Also include your robot’s serial number (IMPORTANT!) as well as name, email and mail addresses, along with phone and fax numbers. Tell us when and how we can best contact you (we will assume email is the best manner, unless otherwise notified).

We will try to resolve the problem through communication. If the robot must be returned to the factory for repair, obtain a shipping and repair authorization code and shipping details from us first.

We are not responsible for shipping damage or loss.

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Pioneer 3TM, 2TM manual Opening the Deck, Factory Repairs