Pioneer VSA-AX10 Troubleshooting, Symptom, Cause, Remedy, Power, The unit does not respond, Setup

Techno Tidbits & Problem-solving

Troubleshooting

Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is something wrong with this component, check the points below. Sometimes the trouble may lie in another component. Investigate the other components and electrical appliances being used. If the trouble cannot be rectified even after exercising the checks listed below, ask your nearest PIONEER authorized service center or your dealer to carry out repair work.

	Symptom	Cause
	Power
	The power does not turn on.	•	The power plug is disconnected.
		•	The protection circuit may have been
		activated.
	The unit does not respond	•	Static electricity caused by dry air.
	when the buttons are
	pressed.
	During operation, the unit	• The speaker wires are frayed or sticking
	suddenly switches off.	out of the jack, and are touching the back of
		the amplifier or another set of wires.
	AMP ERR blinks in the	• The amplifier probably has a serious
	display and the unit turns	problem.
	off.
	OVERHEAT blinks in the	•	The amplifier has gotten too hot.
	display and no sound is
	output.
	Setup
	The setup screen doesn't	•	The output jacks haven't been connected
	appear.	properly.
		•	The MONITOR OUT jack haven't been
		connected.
	Every time Auto Surround	•	The room environment is not optimal for
	Sound Setup is attempted,	auto setup (too much ambient noise,
	there is some kind of error, or	obstacles blocking the speakers from the
	the settings seem incorrect.	microphone, etc.)
	The LARGE and SMALL	•	There are other frequencies in the room
	settings for speakers after	that are affecting the auto setup.
	the Auto Surround Sound
	Setup are incorrect.
	After the proper settings	•	The speakers have been incorrectly
	have been made, there still	connected (+/- connections are reversed).
	seems to be something
	wrong with the sound.
	No audio
	No sound is output when a	•	Improper connections.
	function is selected.	•	Sound is muted.
		•	The volume is turned down.
		•	The TAPE 2 MONITOR is on.
		•	Speakers are turned off or selected
			improperly with the A/B switch.
		•	DIGITAL/ANALOG setting is incorrect.
		•	MULTI CH IN mode is on.
	No sound output from the	•	The U-shaped connectors that connect
	front speakers.	the POWER AMP IN terminals to the front
		channel pre outs are not connected.
		•	The front speakers are connected to the
98		B speaker system jack.

Remedy

•Connect the power plug to the wall outlet.

•Disconnect the power plug from the outlet, and insert again.

•Switch the unit off, then on again.

•Disconnect the power plug from the outlet, and insert again.

•Reinsert the speaker wires, making sure there are no stray strands of wire and that they are inserted fully.

•You can't operate the amplifier for a

minute. After that turn the amplifier back on. If you have the same problem again call a Pioneer-accredited repair center.

•Turn the amplifier off and allow it to cool down with good ventilation. It is very likely that you have a heat dispersal and ventilation problem so please follow the instructions on p.7 (“Installing the Amplifier ”) carefully.

•Check all connections.

•Connect the MONITOR OUT jacks to the TV monitor.

•Make sure the room environment follows

38-39). the guidelines displayed on the OSD during auto setup.

•Check for household appliances (air

conditioner, fridge, fan, etc.) that may be affecting the environment and switch them off if necessary.

•Check all connections.

•Make sure the component is connected correctly (see p.18-28).

•Press MUTING on the remote control.

•Adjust MASTER VOLUME.

•Turn the TAPE 2 MONITOR off.

•Press SPEAKERS (A/B) to select the speakers you connected.

•Select the proper signal with the SIGNAL SELECT button (see p.48).

•Turn MULTI CH IN mode off.

•Connect the POWER AMP IN terminals to the front channel pre outs using the supplied U-shaped connectors.

•Connect the front speakers to the A speaker system jacks.

En