Use the CX5500 System as a Conference Phone

Polycom CX5500 Unified Conference Station for Microsoft Lync User Guide

The following illustration demonstrates how the panoramic video and microphones on CX5500 system works during a conference call when connected to a computer.

How the CX5500 system works during conference calls

Use the CX5500 System as a Conference Phone

You can use the CX5500 Unified Conference Station as a full-featured conference phone. When you use the CX5500 system as a conference phone, you do not need to connect the system to a computer. Note that you can make audio-only conference calls without video when the system is not connected to a computer.

Polycom, Inc.

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Polycom manual Use the CX5500 System as a Conference Phone, How the CX5500 system works during conference calls

Contents

Polycom CX5500 Unified Conference Station for Microsoft Lync Polycom, Inc Contents Use Advanced Features Change Your Office Hours Change Timeouts Administrative Tasks Terms and Writing Conventions About This GuideWho Should Read this Guide? Conventions Used in this Guide Icons Used in this Guide Information Elements Bold Typographic Conventions Get Help and Support Resources Use the CX5500 System with Microsoft Lync Client Get StartedAbout the Polycom CX5500 Unified Conference Station How the CX5500 system works during conference calls Use the CX5500 System as a Conference Phone Polycom CX5500 system Understand the CX5500 System Hardware Active video indicator lights Understand the Indicator LightsMicrophone Indicator Lights HD Transmit Connect the CX5500 System to a ComputerBasic Video Transmit Sign in to the CX5500 System with Lync Access the Web Configuration UtilityTo access the Web Configuration Utility for your phone Web Info Information on using the Web Configuration Utility Best Practices for Effective Camera Tracking Troubleshooting I can’t sign-in using my login credentialsUser Tip Using strong passwords Answer a Video Call Use the CX5500 System with Microsoft LyncPlace a Video Call Hang Up a Call Adjust Audio and Video Navigate Phone Views To switch among viewsUse the CX5500 System as a Conference Phone Home view Troubleshooting Why can’t I access a certain view?Home View Lines and favorites from Home view Additional home icons To display Lines view Lines View Active and held calls in Lines view Active Call ViewTo display all your calls To view Active Call view Dark green Active call Calls ViewTo display Calls view Status bar in Home and other views Understand Phone Icons and Status IndicatorsPhone icons and status indicators Navigating your phone interface Navigate Your Phone’s Interface To enter a URL or telephone number in the Contact field Enter Data and Update FieldsTo change how numbers and text are formatted To use the onscreen keyboard Use the Onscreen Keyboard Using the onscreen keyboard to enter information Place and End Calls Clean the TouchscreenTo clean the touchscreen Manage Calls on Your Phone To place a call from the Dialer User Tip Choosing URLs or numbers mode from the dialerCall from the Dialer To display the dialer Timesaver Automatically dialing favorites To call from the Recent Calls listTo call from your Favorites list To call from your Directory Hold a Call Manage Active CallsRedial Numbers End Calls To perform a blind transfer Transfer CallsTo resume a held call To transfer a call To answer an incoming call from Home or Calls view Manage Incoming CallsAnswer Incoming Calls To answer an incoming call Incoming Call window Answer Additional CallsTo answer another incoming call To answer another incoming call from Home view Answer Calls Automatically Answer Calls on a Shared Line Forward Incoming Calls Redirect CallsIgnore Incoming Calls Reject Incoming Calls To forward all calls a contact Forward Calls to a Contact Divert Calls from a Contact To disable call forwardingCall-forwarding enabled icon in Lines view Reject Calls from a Contact Tap Auto Divert, and tap Enabled Enable Do Not Disturb From the Do Not Disturb screen, tap Enable or Disable Enable Do Not Disturb on Multiple LinesTo enable and disable Do Not Disturb To enable or disable Do Not Disturb for a particular line Calls on separate lines in Calls view Manage Multiple CallsCalls on two lines in Lines view User Tip Best practices for conference calls Dial in to Conference CallsManage Conference Calls To dial in to a conference call Tap Confrnc To initiate a conference call using the Confrnc soft keyInitiate Conference Calls Hold and Resume Conference Calls Manage Conference Call Participants End Conference CallsSplit Conference Calls into Two Held Calls To manage a participant in a conference call Timesaver How to manage a participant without tapping manage Contact Directory Manage Contacts and DirectoriesUse Your Contact Directory To view your Contact Directory from Home view To add a contact To view contact informationTo search for a contact To dial a contact To delete a contact To update a contact’s information To make a contact a favorite Manage FavoritesAdd Contacts from Recent Calls list To add recent callers to your Contact Directory Favorites in Home view Favorites listFavorites in Lines view Work with a Corporate Directory To add a contact to your Contact Directory To perform a quick search of the Corporate DirectoryTo perform an advanced search Tap AdvFind To dial a Corporate Directory contact Tap Message Center To remove message indicators temporarilyListen to Voicemail To listen to voicemail messages To view your Recent Calls list Timesaver Quickly access the Recent Calls listView Recent Calls To remove certain calls from the list Control Audio and VolumeTo manage a call record To customize the list Edit Contact screen, tap Ring Type Change the Speaker and Ringer VolumeUpdate the Incoming Call Ringtone Update a Contact’s Ringtone Mute the Microphone Work with Shared Lines Icons and status indicators for shared lines Use the Contact List Use Advanced FeaturesUpdate Your Status Manage Your Contact List To update your presence setting Lync Status and Presence Icons View Lync Contacts’ Presence StatusTo view your Contact List To view contacts in Home view To view your contacts in Lines view Send and Receive Pages Broadcast Messages Using Group PagingGroup Paging Mode Integrate with Microsoft Lync Server To send a Receive Pages Change the Default Paging Group Adjust the Volume of Pages Use the Calendar Update Paging Group SubscriptionsEnable Pages to Play during Active Calls To hear the page when Accept While Busy is disabled To open the calendar Troubleshooting Why doesn’t the calendar display anymore?Open and Close the Calendar To close the Calendar Troubleshooting Why doesn’t the calendar display?Navigate Month View Navigate Day View To see Meeting view Navigate Meeting ViewTo navigate in Day view To navigate in Meeting view Troubleshooting Why don’t my meeting reminders display?Work with Meeting Reminders To join a meeting from Meeting view Join Meetings from the CalendarTo join a meeting from a meeting reminder To use another number to join the meeting from a reminder Log In and Out of a Phone Log in to a Phone Place Calls from Phones That Are in the Logged-Out State Change Your Password Lock and Unlock Your Phone Change Your User PasswordFrom the Advanced screen, tap Change User Password Lock the Phone To call an authorized number from a locked phone Access Features with Your Login CredentialsCall and Answer from a Locked Phone To unlock your phone Tap Unlock Change the Language on Your Phone Troubleshooting What happens if I can’t access features?Customize the Phone’s Display Change the Backlight Change the Time and Date Display From the Backlight Intensity screen, tap Maximum Intensity Change the Background Picture Web Info Adding a web page as the background on your phone Use Power-Saving Mode Change Your Office Hours Change TimeoutsUser Tip Determining which idle timeout applies Polycom, Inc Restart the Phone Administrative TasksInvestigate Phone Warnings Test Phone Hardware Update Phone Configuration Download Logs Troubleshoot IssuesTest the Speaker, Microphones, and Camera Polycom and Partner Resources Get Help Polycom Community Governing Law Copyright, Safety, and Regulatory NoticesService Agreements Polycom Limited Warranty and Limitation Liability Part 15 FCC Rules Warranty ExclusiveSafety, Compliance, and Disposal Information Exclusions Europe Singapore Class B Digital Device or PeripheralPlug Acts as Disconnect Device Industry Canada IC Class B Statements