View Recent Calls, To view your Recent Calls list | Polycom CX5500

Polycom CX5500 Unified Conference Station for Microsoft Lync User Guide

After about an hour or two, the message indicators display again.

View Recent Calls

Your phone maintains a Recent Calls list, which is a list of missed, received, and placed calls. Each list holds up to 100 entries.

From the Recent Calls list, you can perform the following tasks:

●Sort and order calls using the Order icon . By default, the list displays all call types (missed, placed, and received), with the most recent call displaying first.

●Filter calls using the Filter icon .

●Remove certain calls from the list using the Delete icon .

●Tap the Info icon next to a call record to view call details and manage the call.

●Tap a call record to call the person automatically.

The following icons display next to a call and indicate the call type:

● Placed calls.

● Received calls.

● Missed calls.

To view your Recent Calls list:

●From Home view, tap New Call, and tap Recent. Optionally, tap Directories > Recent Calls.

Timesaver: Quickly access the Recent Calls list

To access recent calls quickly, tap in Lines, Calls, or Active Call view.

Polycom, Inc.

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Polycom CX5500 manual View Recent Calls, To view your Recent Calls list, Timesaver Quickly access the Recent Calls list

Contents

Polycom CX5500 Unified Conference Station for Microsoft Lync Polycom, Inc Contents Use Advanced Features Administrative Tasks Change Your Office Hours Change Timeouts About This Guide Who Should Read this Guide?Conventions Used in this Guide Terms and Writing Conventions Information Elements Icons Used in this Guide Typographic Conventions Bold Get Help and Support Resources Use the CX5500 System with Microsoft Lync Client Get StartedAbout the Polycom CX5500 Unified Conference Station Use the CX5500 System as a Conference Phone How the CX5500 system works during conference calls Understand the CX5500 System Hardware Polycom CX5500 system Active video indicator lights Understand the Indicator LightsMicrophone Indicator Lights HD Transmit Connect the CX5500 System to a ComputerBasic Video Transmit Access the Web Configuration Utility To access the Web Configuration Utility for your phoneWeb Info Information on using the Web Configuration Utility Sign in to the CX5500 System with Lync Best Practices for Effective Camera Tracking Troubleshooting I can’t sign-in using my login credentialsUser Tip Using strong passwords Answer a Video Call Use the CX5500 System with Microsoft LyncPlace a Video Call Adjust Audio and Video Hang Up a Call Navigate Phone Views To switch among viewsUse the CX5500 System as a Conference Phone Home view Troubleshooting Why can’t I access a certain view?Home View Additional home icons Lines and favorites from Home view Lines View To display Lines view Active Call View To display all your callsTo view Active Call view Active and held calls in Lines view Dark green Active call Calls ViewTo display Calls view Status bar in Home and other views Understand Phone Icons and Status IndicatorsPhone icons and status indicators Navigate Your Phone’s Interface Navigating your phone interface To enter a URL or telephone number in the Contact field Enter Data and Update FieldsTo change how numbers and text are formatted Use the Onscreen Keyboard To use the onscreen keyboard Using the onscreen keyboard to enter information Clean the Touchscreen To clean the touchscreenManage Calls on Your Phone Place and End Calls User Tip Choosing URLs or numbers mode from the dialer Call from the DialerTo display the dialer To place a call from the Dialer To call from the Recent Calls list To call from your Favorites listTo call from your Directory Timesaver Automatically dialing favorites Manage Active Calls Redial NumbersEnd Calls Hold a Call Transfer Calls To resume a held callTo transfer a call To perform a blind transfer Manage Incoming Calls Answer Incoming CallsTo answer an incoming call To answer an incoming call from Home or Calls view Answer Additional Calls To answer another incoming callTo answer another incoming call from Home view Incoming Call window Answer Calls on a Shared Line Answer Calls Automatically Redirect Calls Ignore Incoming CallsReject Incoming Calls Forward Incoming Calls Forward Calls to a Contact To forward all calls a contact To disable call forwarding Call-forwarding enabled icon in Lines viewReject Calls from a Contact Divert Calls from a Contact Enable Do Not Disturb Tap Auto Divert, and tap Enabled Enable Do Not Disturb on Multiple Lines To enable and disable Do Not DisturbTo enable or disable Do Not Disturb for a particular line From the Do Not Disturb screen, tap Enable or Disable Calls on separate lines in Calls view Manage Multiple CallsCalls on two lines in Lines view Dial in to Conference Calls Manage Conference CallsTo dial in to a conference call User Tip Best practices for conference calls To initiate a conference call using the Confrnc soft key Initiate Conference CallsHold and Resume Conference Calls Tap Confrnc Manage Conference Call Participants End Conference CallsSplit Conference Calls into Two Held Calls Timesaver How to manage a participant without tapping manage To manage a participant in a conference call Manage Contacts and Directories Use Your Contact DirectoryTo view your Contact Directory from Home view Contact Directory To view contact information To search for a contactTo dial a contact To add a contact To update a contact’s information To delete a contact Manage Favorites Add Contacts from Recent Calls listTo add recent callers to your Contact Directory To make a contact a favorite Favorites in Home view Favorites listFavorites in Lines view Work with a Corporate Directory To perform a quick search of the Corporate Directory To perform an advanced search Tap AdvFindTo dial a Corporate Directory contact To add a contact to your Contact Directory To remove message indicators temporarily Listen to VoicemailTo listen to voicemail messages Tap Message Center To view your Recent Calls list Timesaver Quickly access the Recent Calls listView Recent Calls Control Audio and Volume To manage a call recordTo customize the list To remove certain calls from the list Change the Speaker and Ringer Volume Update the Incoming Call RingtoneUpdate a Contact’s Ringtone Edit Contact screen, tap Ring Type Work with Shared Lines Mute the Microphone Icons and status indicators for shared lines Use the Contact List Use Advanced FeaturesUpdate Your Status To update your presence setting Manage Your Contact List Lync Status and Presence Icons View Lync Contacts’ Presence StatusTo view your Contact List To view your contacts in Lines view To view contacts in Home view Broadcast Messages Using Group Paging Group Paging ModeIntegrate with Microsoft Lync Server Send and Receive Pages Receive Pages To send a Adjust the Volume of Pages Change the Default Paging Group Update Paging Group Subscriptions Enable Pages to Play during Active CallsTo hear the page when Accept While Busy is disabled Use the Calendar To open the calendar Troubleshooting Why doesn’t the calendar display anymore?Open and Close the Calendar Troubleshooting Why doesn’t the calendar display? Navigate Month ViewNavigate Day View To close the Calendar To see Meeting view Navigate Meeting ViewTo navigate in Day view To navigate in Meeting view Troubleshooting Why don’t my meeting reminders display?Work with Meeting Reminders Join Meetings from the Calendar To join a meeting from a meeting reminderTo use another number to join the meeting from a reminder To join a meeting from Meeting view Log in to a Phone Log In and Out of a Phone Change Your Password Place Calls from Phones That Are in the Logged-Out State Change Your User Password From the Advanced screen, tap Change User PasswordLock the Phone Lock and Unlock Your Phone Access Features with Your Login Credentials Call and Answer from a Locked PhoneTo unlock your phone Tap Unlock To call an authorized number from a locked phone Change the Language on Your Phone Troubleshooting What happens if I can’t access features?Customize the Phone’s Display Change the Time and Date Display Change the Backlight Change the Background Picture From the Backlight Intensity screen, tap Maximum Intensity Use Power-Saving Mode Web Info Adding a web page as the background on your phone Change Your Office Hours Change TimeoutsUser Tip Determining which idle timeout applies Polycom, Inc Restart the Phone Administrative TasksInvestigate Phone Warnings Update Phone Configuration Test Phone Hardware Download Logs Troubleshoot IssuesTest the Speaker, Microphones, and Camera Get Help Polycom and Partner Resources Polycom Community Copyright, Safety, and Regulatory Notices Service AgreementsPolycom Limited Warranty and Limitation Liability Governing Law Warranty Exclusive Safety, Compliance, and Disposal InformationExclusions Part 15 FCC Rules Class B Digital Device or Peripheral Plug Acts as Disconnect DeviceIndustry Canada IC Europe Singapore Class B Statements