Listen to Voicemail, Tap Message Center

Polycom CX5500 Unified Conference Station for Microsoft Lync User Guide

Listen to Voicemail

Your phone indicates when you have new voicemail messages in the several ways. A message counter indicating the number of messages you have displays on the Messages icon in Home view, as shown next.

Additionally, a message counter displays on the Message icon in the status bar. The Message icon also displays next to the phone line in Lines view, as displayed next.

If your phone is on-hook, an audible tone plays to alert you of new messages.

To listen to voicemail messages:

1Tap in the status bar or tap Messages from Home view.

2Tap Message Center.

3If multiple lines are configured on your phone, the Line Select screen displays. Tap the line that has the message.

4From the Messages screen, tap Connect and follow the prompts.

To remove message indicators temporarily:

1Tap , or tap Messages from Home view and tap Message Center.

2In the Message Center, tap Clear.

Polycom, Inc.

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Polycom CX5500 manual Listen to Voicemail, To listen to voicemail messages, Tap Message Center, Message Center, tap Clear

Contents

Polycom CX5500 Unified Conference Station for Microsoft Lync Polycom, Inc Contents Use Advanced Features Change Your Office Hours Change Timeouts Administrative Tasks Terms and Writing Conventions About This GuideWho Should Read this Guide? Conventions Used in this Guide Icons Used in this Guide Information Elements Bold Typographic Conventions Get Help and Support Resources About the Polycom CX5500 Unified Conference Station Get StartedUse the CX5500 System with Microsoft Lync Client How the CX5500 system works during conference calls Use the CX5500 System as a Conference Phone Polycom CX5500 system Understand the CX5500 System Hardware Microphone Indicator Lights Understand the Indicator LightsActive video indicator lights Basic Video Transmit Connect the CX5500 System to a ComputerHD Transmit Sign in to the CX5500 System with Lync Access the Web Configuration UtilityTo access the Web Configuration Utility for your phone Web Info Information on using the Web Configuration Utility User Tip Using strong passwords Troubleshooting I can’t sign-in using my login credentialsBest Practices for Effective Camera Tracking Place a Video Call Use the CX5500 System with Microsoft LyncAnswer a Video Call Hang Up a Call Adjust Audio and Video Use the CX5500 System as a Conference Phone To switch among viewsNavigate Phone Views Home View Troubleshooting Why can’t I access a certain view?Home view Lines and favorites from Home view Additional home icons To display Lines view Lines View Active and held calls in Lines view Active Call ViewTo display all your calls To view Active Call view To display Calls view Calls ViewDark green Active call Phone icons and status indicators Understand Phone Icons and Status IndicatorsStatus bar in Home and other views Navigating your phone interface Navigate Your Phone’s Interface To change how numbers and text are formatted Enter Data and Update FieldsTo enter a URL or telephone number in the Contact field To use the onscreen keyboard Use the Onscreen Keyboard Using the onscreen keyboard to enter information Place and End Calls Clean the TouchscreenTo clean the touchscreen Manage Calls on Your Phone To place a call from the Dialer User Tip Choosing URLs or numbers mode from the dialerCall from the Dialer To display the dialer Timesaver Automatically dialing favorites To call from the Recent Calls listTo call from your Favorites list To call from your Directory Hold a Call Manage Active CallsRedial Numbers End Calls To perform a blind transfer Transfer CallsTo resume a held call To transfer a call To answer an incoming call from Home or Calls view Manage Incoming CallsAnswer Incoming Calls To answer an incoming call Incoming Call window Answer Additional CallsTo answer another incoming call To answer another incoming call from Home view Answer Calls Automatically Answer Calls on a Shared Line Forward Incoming Calls Redirect CallsIgnore Incoming Calls Reject Incoming Calls To forward all calls a contact Forward Calls to a Contact Divert Calls from a Contact To disable call forwardingCall-forwarding enabled icon in Lines view Reject Calls from a Contact Tap Auto Divert, and tap Enabled Enable Do Not Disturb From the Do Not Disturb screen, tap Enable or Disable Enable Do Not Disturb on Multiple LinesTo enable and disable Do Not Disturb To enable or disable Do Not Disturb for a particular line Calls on two lines in Lines view Manage Multiple CallsCalls on separate lines in Calls view User Tip Best practices for conference calls Dial in to Conference CallsManage Conference Calls To dial in to a conference call Tap Confrnc To initiate a conference call using the Confrnc soft keyInitiate Conference Calls Hold and Resume Conference Calls Split Conference Calls into Two Held Calls End Conference CallsManage Conference Call Participants To manage a participant in a conference call Timesaver How to manage a participant without tapping manage Contact Directory Manage Contacts and DirectoriesUse Your Contact Directory To view your Contact Directory from Home view To add a contact To view contact informationTo search for a contact To dial a contact To delete a contact To update a contact’s information To make a contact a favorite Manage FavoritesAdd Contacts from Recent Calls list To add recent callers to your Contact Directory Favorites in Lines view Favorites listFavorites in Home view Work with a Corporate Directory To add a contact to your Contact Directory To perform a quick search of the Corporate DirectoryTo perform an advanced search Tap AdvFind To dial a Corporate Directory contact Tap Message Center To remove message indicators temporarilyListen to Voicemail To listen to voicemail messages View Recent Calls Timesaver Quickly access the Recent Calls listTo view your Recent Calls list To remove certain calls from the list Control Audio and VolumeTo manage a call record To customize the list Edit Contact screen, tap Ring Type Change the Speaker and Ringer VolumeUpdate the Incoming Call Ringtone Update a Contact’s Ringtone Mute the Microphone Work with Shared Lines Icons and status indicators for shared lines Update Your Status Use Advanced FeaturesUse the Contact List Manage Your Contact List To update your presence setting To view your Contact List View Lync Contacts’ Presence StatusLync Status and Presence Icons To view contacts in Home view To view your contacts in Lines view Send and Receive Pages Broadcast Messages Using Group PagingGroup Paging Mode Integrate with Microsoft Lync Server To send a Receive Pages Change the Default Paging Group Adjust the Volume of Pages Use the Calendar Update Paging Group SubscriptionsEnable Pages to Play during Active Calls To hear the page when Accept While Busy is disabled Open and Close the Calendar Troubleshooting Why doesn’t the calendar display anymore?To open the calendar To close the Calendar Troubleshooting Why doesn’t the calendar display?Navigate Month View Navigate Day View To navigate in Day view Navigate Meeting ViewTo see Meeting view Work with Meeting Reminders Troubleshooting Why don’t my meeting reminders display?To navigate in Meeting view To join a meeting from Meeting view Join Meetings from the CalendarTo join a meeting from a meeting reminder To use another number to join the meeting from a reminder Log In and Out of a Phone Log in to a Phone Place Calls from Phones That Are in the Logged-Out State Change Your Password Lock and Unlock Your Phone Change Your User PasswordFrom the Advanced screen, tap Change User Password Lock the Phone To call an authorized number from a locked phone Access Features with Your Login CredentialsCall and Answer from a Locked Phone To unlock your phone Tap Unlock Customize the Phone’s Display Troubleshooting What happens if I can’t access features?Change the Language on Your Phone Change the Backlight Change the Time and Date Display From the Backlight Intensity screen, tap Maximum Intensity Change the Background Picture Web Info Adding a web page as the background on your phone Use Power-Saving Mode User Tip Determining which idle timeout applies Change TimeoutsChange Your Office Hours Polycom, Inc Investigate Phone Warnings Administrative TasksRestart the Phone Test Phone Hardware Update Phone Configuration Test the Speaker, Microphones, and Camera Troubleshoot IssuesDownload Logs Polycom and Partner Resources Get Help Polycom Community Governing Law Copyright, Safety, and Regulatory NoticesService Agreements Polycom Limited Warranty and Limitation Liability Part 15 FCC Rules Warranty ExclusiveSafety, Compliance, and Disposal Information Exclusions Europe Singapore Class B Digital Device or PeripheralPlug Acts as Disconnect Device Industry Canada IC Class B Statements