Polycom CX5500 Unified Conference Station for Microsoft Lync User Guide

Receive Pages When Not in an Active Call

When you receive a page and you are not in an active call, the page immediately plays, regardless of the paging priority.

While a page plays, you can do one of the following:

Hold the page.

End the page. This ends the page on your phone only.

Place a new call.

Receive Pages during Active Calls

How you handle a page when you are in an active call depends on the page priority and whether your phone is set up to receive a page when you are in an active call.

For a Normal page, you can do the following:

When your phone is set up to receive pages during active calls, the page immediately plays. You hear both the original call and the page. To hear only the page, hold or end the call.

When your phone is not set up to receive pages during active calls, the page displays as a Pending page. To listen to the page, tap the page, and tap Accept. Or hold or end the call.

When the page is a Priority or Emergency page, the page immediately plays. You hear the original call and the page. To hear only the page, hold or end the call.

Adjust the Volume of Pages

When you receive a page, the page is always played through the phone’s speakerphone. You can adjust

the volume of pages while they play by tapping to raise or lower the page volume.

When you adjust the volume of a non-emergency page, your phone uses the adjusted volume for subsequent non-emergency pages. However, only your system administrator can change the volume of an Emergency page.

Change the Default Paging Group

When you tap and hold Paging, your page is automatically sent to the default paging group, paging group 1. You can change the default paging group.

To change the default paging group:

1From Home view, and tap Settings > Basic > Preferences > Paging/PTT Configuration > Group Paging.

2From the Group Paging Configuration screen, tap Default Group, and tap a new paging group number. The default paging group is 1.

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Polycom CX5500 manual Adjust the Volume of Pages, Change the Default Paging Group