Connect the CX5500 System to a Computer, HD Transmit | Polycom

Polycom CX5500 Unified Conference Station for Microsoft Lync User Guide

Connect the CX5500 System to a Computer

After you connect the CX5500 system to a computer, you can use the system to make video conference calls with your Microsoft Lync client. Note that the CX5500 system’s performance can vary based on the connected computer, your network connection, and the Lync client version. The computer you connect to the system must meet the minimum hardware and software requirements shown in the following table.

Minimum hardware and software requirements for the connected computer

CategoryRequirements

Windows	Windows 8.1 (32-bit or 64-bit)
	Windows 8 (32-bit or 64-bit)
	Windows 7 (32-bit or 64-bit)

Desktop Client	Microsoft Lync 2013 (recommended)
	Microsoft Lync 2010

Processor	Basic Video Transmit
	2.0 GHz or higher
	HD Transmit
	Quad cores, 2.0 GHz or higher
	For the Lync 2013 client, you can find detailed system requirements on the
	Lync Client Software Support page on Microsoft Lync Tech Center.
	For the Lync 2010 client, you can find detailed system requirements on the
	Microsoft Lync 2010 System Requirements page on Microsoft Lync Tech
	Center.

RAM	2 GB

Hard drive space	1.5 GB

Video card	Minimum 128 MB RAM with support for full hardware acceleration

Monitor	Minimum 1024 x 768

USB connector	A USB 3.0 port is required for 1080p calling. Connecting the system to a
	USB 2.0 or USB 1.0 port can result in reduced performance.
	Note: If you see a message indicating that your system can run faster when
	you connect the CX5500, the system is connected by USB 2.0.

Note: Third-party extension cables

If you use a third-party USB extension cable to increase the distance between the CX5500 system and the PC, be aware that most extension cables limit the data rate or provide only USB 2.0 performance, even when plugged into a USB 3.0 port.

When you connect the CX5500 to your computer using a USB 2.0 port, a warning message stating that your system can run faster displays.

Polycom, Inc.

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Polycom manual Connect the CX5500 System to a Computer, Basic Video Transmit, HD Transmit

Contents

Polycom CX5500 Unified Conference Station for Microsoft Lync Polycom, Inc Contents Use Advanced Features Administrative Tasks Change Your Office Hours Change Timeouts Conventions Used in this Guide About This GuideWho Should Read this Guide? Terms and Writing Conventions Information Elements Icons Used in this Guide Typographic Conventions Bold Get Help and Support Resources Use the CX5500 System with Microsoft Lync Client Get StartedAbout the Polycom CX5500 Unified Conference Station Use the CX5500 System as a Conference Phone How the CX5500 system works during conference calls Understand the CX5500 System Hardware Polycom CX5500 system Active video indicator lights Understand the Indicator LightsMicrophone Indicator Lights HD Transmit Connect the CX5500 System to a ComputerBasic Video Transmit Web Info Information on using the Web Configuration Utility Access the Web Configuration UtilityTo access the Web Configuration Utility for your phone Sign in to the CX5500 System with Lync Best Practices for Effective Camera Tracking Troubleshooting I can’t sign-in using my login credentialsUser Tip Using strong passwords Answer a Video Call Use the CX5500 System with Microsoft LyncPlace a Video Call Adjust Audio and Video Hang Up a Call Navigate Phone Views To switch among viewsUse the CX5500 System as a Conference Phone Home view Troubleshooting Why can’t I access a certain view?Home View Additional home icons Lines and favorites from Home view Lines View To display Lines view To view Active Call view Active Call ViewTo display all your calls Active and held calls in Lines view Dark green Active call Calls ViewTo display Calls view Status bar in Home and other views Understand Phone Icons and Status IndicatorsPhone icons and status indicators Navigate Your Phone’s Interface Navigating your phone interface To enter a URL or telephone number in the Contact field Enter Data and Update FieldsTo change how numbers and text are formatted Use the Onscreen Keyboard To use the onscreen keyboard Using the onscreen keyboard to enter information Manage Calls on Your Phone Clean the TouchscreenTo clean the touchscreen Place and End Calls To display the dialer User Tip Choosing URLs or numbers mode from the dialerCall from the Dialer To place a call from the Dialer To call from your Directory To call from the Recent Calls listTo call from your Favorites list Timesaver Automatically dialing favorites End Calls Manage Active CallsRedial Numbers Hold a Call To transfer a call Transfer CallsTo resume a held call To perform a blind transfer To answer an incoming call Manage Incoming CallsAnswer Incoming Calls To answer an incoming call from Home or Calls view To answer another incoming call from Home view Answer Additional CallsTo answer another incoming call Incoming Call window Answer Calls on a Shared Line Answer Calls Automatically Reject Incoming Calls Redirect CallsIgnore Incoming Calls Forward Incoming Calls Forward Calls to a Contact To forward all calls a contact Reject Calls from a Contact To disable call forwardingCall-forwarding enabled icon in Lines view Divert Calls from a Contact Enable Do Not Disturb Tap Auto Divert, and tap Enabled To enable or disable Do Not Disturb for a particular line Enable Do Not Disturb on Multiple LinesTo enable and disable Do Not Disturb From the Do Not Disturb screen, tap Enable or Disable Calls on separate lines in Calls view Manage Multiple CallsCalls on two lines in Lines view To dial in to a conference call Dial in to Conference CallsManage Conference Calls User Tip Best practices for conference calls Hold and Resume Conference Calls To initiate a conference call using the Confrnc soft keyInitiate Conference Calls Tap Confrnc Manage Conference Call Participants End Conference CallsSplit Conference Calls into Two Held Calls Timesaver How to manage a participant without tapping manage To manage a participant in a conference call To view your Contact Directory from Home view Manage Contacts and DirectoriesUse Your Contact Directory Contact Directory To dial a contact To view contact informationTo search for a contact To add a contact To update a contact’s information To delete a contact To add recent callers to your Contact Directory Manage FavoritesAdd Contacts from Recent Calls list To make a contact a favorite Favorites in Home view Favorites listFavorites in Lines view Work with a Corporate Directory To dial a Corporate Directory contact To perform a quick search of the Corporate DirectoryTo perform an advanced search Tap AdvFind To add a contact to your Contact Directory To listen to voicemail messages To remove message indicators temporarilyListen to Voicemail Tap Message Center To view your Recent Calls list Timesaver Quickly access the Recent Calls listView Recent Calls To customize the list Control Audio and VolumeTo manage a call record To remove certain calls from the list Update a Contact’s Ringtone Change the Speaker and Ringer VolumeUpdate the Incoming Call Ringtone Edit Contact screen, tap Ring Type Work with Shared Lines Mute the Microphone Icons and status indicators for shared lines Use the Contact List Use Advanced FeaturesUpdate Your Status To update your presence setting Manage Your Contact List Lync Status and Presence Icons View Lync Contacts’ Presence StatusTo view your Contact List To view your contacts in Lines view To view contacts in Home view Integrate with Microsoft Lync Server Broadcast Messages Using Group PagingGroup Paging Mode Send and Receive Pages Receive Pages To send a Adjust the Volume of Pages Change the Default Paging Group To hear the page when Accept While Busy is disabled Update Paging Group SubscriptionsEnable Pages to Play during Active Calls Use the Calendar To open the calendar Troubleshooting Why doesn’t the calendar display anymore?Open and Close the Calendar Navigate Day View Troubleshooting Why doesn’t the calendar display?Navigate Month View To close the Calendar To see Meeting view Navigate Meeting ViewTo navigate in Day view To navigate in Meeting view Troubleshooting Why don’t my meeting reminders display?Work with Meeting Reminders To use another number to join the meeting from a reminder Join Meetings from the CalendarTo join a meeting from a meeting reminder To join a meeting from Meeting view Log in to a Phone Log In and Out of a Phone Change Your Password Place Calls from Phones That Are in the Logged-Out State Lock the Phone Change Your User PasswordFrom the Advanced screen, tap Change User Password Lock and Unlock Your Phone To unlock your phone Tap Unlock Access Features with Your Login CredentialsCall and Answer from a Locked Phone To call an authorized number from a locked phone Change the Language on Your Phone Troubleshooting What happens if I can’t access features?Customize the Phone’s Display Change the Time and Date Display Change the Backlight Change the Background Picture From the Backlight Intensity screen, tap Maximum Intensity Use Power-Saving Mode Web Info Adding a web page as the background on your phone Change Your Office Hours Change TimeoutsUser Tip Determining which idle timeout applies Polycom, Inc Restart the Phone Administrative TasksInvestigate Phone Warnings Update Phone Configuration Test Phone Hardware Download Logs Troubleshoot IssuesTest the Speaker, Microphones, and Camera Get Help Polycom and Partner Resources Polycom Community Polycom Limited Warranty and Limitation Liability Copyright, Safety, and Regulatory NoticesService Agreements Governing Law Exclusions Warranty ExclusiveSafety, Compliance, and Disposal Information Part 15 FCC Rules Industry Canada IC Class B Digital Device or PeripheralPlug Acts as Disconnect Device Europe Singapore Class B Statements