Polycom CX5500 Place Calls from Phones That Are in the Logged-Out State, Change Your Password

Polycom CX5500 Unified Conference Station for Microsoft Lync User Guide

To log in to a phone:

1When you see the User Login screen proceed to step 2. If you do not see the User Login screen, do one of the following:

From Lines view, tap Log in.

From Home view, tap Settings > Features > User Login > Log in.

2From the User Login screen, enter your user ID and password, and tap Log in.

Default passwords are preset at the factory to the numerals 123. However, your system administrator may have changed this for security reasons.

When your login credentials are accepted, the phone updates to display your personal phone profile. When your credentials are not accepted, the message “User login failed” displays, and the User Login screen displays again. If you need to confirm your log in credentials, check with your system administrator.

To log out of a phone:

1From Lines view, tap Log out. Or, from Home view, tap Settings > Features > User Login > Log out.

The Logout screen displays with a confirmation message.

2Tap Yes.

Your personal profile is no longer accessible, and the phone displays either the User Login screen for the next user login, or the default phone profile for anonymous users.

Place Calls from Phones That Are in the Logged-Out State

When a phone does not require a user login, you can use the phone to place calls to any number, even when the phone is in a logged-out state.

When a phone does require a user login, depending your phone you can place calls to authorized numbers when the phone is in the logged-out state. When your system administrator sets up emergency numbers on the phone, you can place calls to the standard emergency numbers, such as 911, and up to five other authorized numbers. You cannot call any other numbers until you log in to the phone.

To place a call to an authorized number from a phone in the logged-out state:

1Tap New Call.

2From the Place an Authorized Call screen, tap the number you want to call, and tap Dial.

Change Your Password

You can change your password from any phone to which you are currently logged in.

To change your user password:

1Log in to any phone on your network.

2From Home view, tap Settings > Features > User Login > Change User Login Password.

3From the Change User Login Password screen, enter your old password, enter a new password and confirm it, and tap Enter.

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