Polycom CX5500 Unified Conference Station for Microsoft Lync User Guide

Your password is changed. The next time you log in to a phone, you need to enter your new password.

Lock the Phone

You can lock your phone to prevent unauthorized outgoing calls, allow only authorized people to answer calls, and prevent people from viewing or modifying phone information, such as your directory, call lists, or favorites.

When your phone is locked,

You can make an outgoing call only to a number from a list of authorized numbers.

You must enter a password to answer incoming calls.

All keys and screen items are disabled, except those that allow you to unlock the phone, make an authorized call, or view the browser if enabled.

The messages “The phone is locked” and “Authorized calls only” display on the status bar in Lines view. Messages that displayed before the phone was locked do not display.

You can unlock the phone by entering your user password. If your phone restarts for any reason while it is locked, your phone remains locked when it restarts, unless your phone is configured to start up unlocked.

Change Your User Password

You can set a user password so you can answer calls from your locked phone and unlock the phone. By default, your user password is 123. You can change your user password at any time.

To change your user password:

1From Home view, tap Settings > Advanced.

2From the Password screen, enter your user password, and tap Enter.

3From the Advanced screen, tap Change User Password.

4From the Change User Password screen, enter your password information, and tap Enter.

Lock and Unlock Your Phone

You can choose how you want your phone to handle incoming calls when it is locked. When you set up your phone to receive incoming calls when it is locked (the default setting), incoming calls ring on your phone, and you can answer calls by entering your user password. When you set up your phone to ignore incoming calls, Do Not Disturb applies to all lines on your phone, and your phone does not ring.

To lock your phone:

1From Home view, tap Settings > Basic > Lock Phone.

2From the Lock Phone screen, select how you want incoming calls handled when your phone is locked. The default setting is Allow ringing when locked.

Select Allow ringing when locked if you want your phone to ring when you have an incoming call. When you choose this option, you can answer a call by entering your password.

Polycom, Inc.

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Polycom CX5500 manual Lock the Phone, Change Your User Password, Lock and Unlock Your Phone