Polycom CX5500 Access Features with Your Login Credentials, Call and Answer from a Locked Phone

Polycom CX5500 Unified Conference Station for Microsoft Lync User Guide

3Tap Lock.

Timesaver: A Quick way to lock your phone

Your phone is set up so that you can quickly lock it by tapping Lock from Lines view. When you do this, you cannot choose how to handle incoming calls. Your phone uses the default setting, Allow ringing when locked, or the last setting you selected.

To unlock your phone:

1Tap Unlock.

2Enter your user password, and tap Enter.

Call and Answer from a Locked Phone

From a locked phone, anyone can dial the standard emergency number, such as 911, and up to five other authorized numbers that your administrator can set up. You cannot call any other numbers from a locked phone. When you set up your phone so you can answer incoming calls when your phone is locked, you can answer calls by entering your user password.

To call an authorized number from a locked phone:

»Do one of the following:

Tap New Call. From the Place an Authorized Call screen, tap the number you want to call, and tap Dial.

Place a call to an authorized number.

To answer a call on a locked phone:

1From the Incoming Call window, tap Answer.

2Enter your user password and tap Enter to connect.

Access Features with Your Login Credentials

Your system administrator assigns you login credentials, a domain, user name, and password, so your phone can access the Calendar feature or work with Microsoft Lync Server. If there is a problem with your login credentials, you cannot access your phone’s Calendar or use features associated with Microsoft Lync Server. When your phone has incorrect login credentials, the following happens:

●A red lock icon displays on the status bar. Tap the icon to access the Login Credentials screen.

●The message “Login Credentials have failed/Please update them if information is incorrect” displays for 10 seconds.

●Your phone displays a warning message. For information about phone warnings, see Investigate Phone Warnings.

To access the features again, re-submit or enter your login credentials.

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