MGC-50/MGC-100 Getting Started Guide

Participant Level Monitoring

In addition to the data that appears in the Status and the Monitor panes, you can view detailed information about the connection parameters and status of each of the conference participants. This is especially useful if there is a problem during the connection of the participant to the conference.

To check the properties of a participant:

In the Status pane, the Browser pane or the Monitor pane, double-click the participant icon. Alternatively, right-click the participant icon, and then click Properties.

The Participant’s Properties dialog box opens, displaying the following tabs: Identification, Advanced, Connection Info1, Connection Info2, Resource Details, Disconnection Cause, H221 (ISDN)/H245 (IP) and Video Sources. These tabs contain information that is relevant only to the participant’s status while the conference is running and are mainly used for monitoring when there are connection problems.

The Participant Properties can be displayed for all connected participants or disconnected defined participants. Undefined dial-in participants who disconnect from the conference are removed from the Participants list and cannot be monitored.

For a description of these tabs, refer to the MGC Manager User’s Guide, Volume I, Chapter 5.

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Polycom DOC2230A manual Participant Level Monitoring, To check the properties of a participant