Maintenance Troubleshooting, Error Messages | Printek 4000se

MAINTENANCE AND

TROUBLESHOOTING

Error Messages

This section provides a partial list of fatal errors. Fatal errors typically cannot be recovered from without the loss of data. In each case, ERROR is shown on the top line of the display and one of the following messages is shown on the bottom line. Suggested solutions for each of these messages are listed to the right of each error message in the table, which follows. If the suggested solution does not solve the problem, please refer to “Obtaining Service” on page 78.

Note that none of these messages “flash” on the display. Messages which are flashed on the display are discussed in the “Common Error” section on page 39.

Other errors which are not listed here should be reported to the company where you purchased your printer, or to your nearest Authorized Service Center. If you do not know the name or number of your nearest Authorized Service Center, see “Obtaining Service” later in this section.

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Printek 4000se manual Maintenance Troubleshooting, Error Messages

Contents

FormsPro 4000se Series Operator’s Manual Page Iii Page Table of Contents Introduction To Setup Common Error ConditionsError Messages Preventive Maintenance Obtaining Service Forms Menu Vii Page Models and Options Introduction Manual Contents ∙ Control Code and Escape Sequence Summaries lists Page Getting Started Installation Interface Set Up RS-232C Serial Interface Pin Signal Parallel Interface Ethernet 10/100BaseT Print Server Wireless Ethernet Print Server Why Use Only Printek Brand Ribbons Installing The Ribbon Cartridge Ribbon Installation Installing the Ribbon Cartridge Close the ribbon lid on top of the printer FormsPro 4300se & 4500se Single Tractor Model Loading Paper T T I N G S T a R T E D FormsPro 4503se Tri-Trak Model T T I N G S T a R T E D Printer Self-Test Introduction Daily Operation Control Panel Features LCD Display LCD Display and Indicators Online Control Panel Buttons Unload / Form Setup Selecting a Form Already Loaded In the Tractors Selecting And Loading FormsLoading a New or Different Form In the Tractors Changing the Form in the Tractors FormsPro 4503se With Forms Installed Front Tractor Path I L Y O P E R a T I O N Changing to a Form Installed in Another Path Ejecting And Tearing Off a Form Positioning the Form for Tear Off Tearing off a form Removing the Old Ribbon Cartridge Installing a New Ribbon Cartridge Installing the New Ribbon Cartridge Ribbon Cartridge Installation Aligning Print On Invoices Aligning PrintLeft/Right ←0.00→ ⎯0.30→ Down/Up Print 12345 Check Paper Common Error ConditionsNo Paper to Load Selected Form is not Loaded Too Much Paper to UnloadNo Ribbon or Wrong Ribbon Ribbon Lid Open Other Errors Page Introduction To Setup Printer ConfigurationSetup Buttons Entering Setup Menus Entering SetupUsing the Setup Button Using the Function and Value Buttons Exit Setup Yes Exiting SetupExiting Menus Saving Changes No Changes Forms Menu Items Forms MenuForm Name Form Automatic Cut No Tractor Path Front Lines/Inch Cut AdjustmentForm Length 66 Lines Top Margin 0 Lines I N T E R C O N F I G U R a T I O N Characters/Inc h Bottom Margin 0 LinesLeft Margin Column Right Margin Column Draft Speed Normal Font Epson FX FDImpact Force Normal Zero Normal Language Unidirectional No Entering the Interface Menu Interface MenuInterface I/o Emulation Epson SerialAuto CR On Auto LF Off Minimum Buffer No Characters ControlBaud Rate Data Bits Stop Bits DTR Power On/OffParity None Busy Polarity Low ETX/ACK Off XON/XOFF Off Parallel/LAN Interface Items LAN Setup OffInterface Menu Parallel/LAN IP Address IP Address AutoSubnet Mask IP Gateway Possible Values Off, On Minimum Buffer No Options Menu Auto-Scroll 1 Second DelayMax Form Allowed Paper Out Fault Finish Top of Barcode Off Char. To Ignore 255 User Language English Top Oversized OffSize 8192 Characters Ribbon Check On Truncate Lines No ImagerPlus Graphic Card Ribbon Life Million CharsImagerPlus Emulation QMS CodeV Line Terminator ControlCharact 5E HexBar Code Density High-Res QMS Char Set Free Format Not Active PY Translation Not ActiveIgnore Data Not Active Imager Zero Slashed Vertical Text Version Vertical DPICodeV SP Fields Process IGP Char Set Delete Logos No Quiet Mode Not ActiveSpacing IGP 10/20/40 Test Menu Test Mode OffPrint Menus I N T E R C O N F I G U R a T I O N Form Construction Form Construction Form Layout Considerations Error Messages Maintenance Troubleshooting Obtaining Service Preventive MaintenancePage Page Security Menu Advanced Setup FeaturesAlign Print Edit Allowed Interface Menu Edit Allowed Forms Menu Edit AllowedOptions Menu Edit Allowed Using Remote Setup I N G R E M O T E S E T U P I N G R E M O T E S E T U P Remote Setup Line Definitions I N G R E M O T E S E T U P I N G R E M O T E S E T U P Remote Setup Example File Page Setup Module Installation Using the Optional Setup ModuleIntroduction New Setup Module Detected Initializing Setup ModuleCopying Setup to Printer Load = Read Unload = Write Copying Setup To Module I N G T H E O P T I O N a L S E T U P M O D U L E Printer Reset Conditions Horizontal tabs Genicom 3840 and 3410 Emulation Control Code Escape Sequence Summaries Ansi X3.64 Emulation ESC * m n1 n2 data Epson Fx Emulation 100 ESC B n1 n2 ... nx NUL IBM Proprinter Emulation LA-120/210 Emulation Simple TTY Emulation ESC C Printek Emulation 105 Ascii Character Tables 106 107 108 109 Page Print Speeds SpecificationsCharacter Matrix Graphics Density Character Spacing Character SetsLine Spacing Line Length Ribbon Special Forms Handling FeaturesComputer Interface 113 Warranty Operator Controls/IndicatorsReliability 114 Options Environmental Specifications115 Page 117 Glossary of Terms 118 Ebcdic 119