M A I N T E N A N C E A N D T R O U B L E S H O O T I N G

Error Message

Head Blocked?

Head Gap

I/O Overflow

Possible Solution

Check print head carriage area for obstructions.

Usually a result of a bad paper jam. Check for paper wedged in the print head nose shield area.

Make sure handshaking parameters set in the printer and at the host computer match each other.

Make sure interface cables are wired correctly.

Preventive Maintenance

Your FormsPro 4000se series printer requires very little preventive maintenance. It is only suggested that you periodically clear out any excessive paper dust.

Also, the various bearings used in the FormsPro 4000se should not require any lubrication. If you do choose to lubricate any bearings, use only 30 Wt. non-detergent motor oil. DO NOT use any grease or any vegetable based oils.

Obtaining Service

If your FormsPro 4000se series printer should require service, please contact the company where you purchased the printer. If you do not know where the printer was purchased, please call 800-368-4636 to obtain the name and number of your nearest Printek Authorized Service Center or to arrange for factory service.

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Printek 4000se manual Preventive Maintenance, Obtaining Service