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| Assistance Section | ||
Troubleshooting |
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| Common Problems | Solutions |
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| Remote control won’t work | • You might be in the wrong mode. To operate your DVD Player, press |
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| DVD on the remote before you press any other buttons. If you’re operating |
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| the TV, press the TV button first, etc. |
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| • Insert new batteries in the remote. |
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| • Operate the remote control at a distance of no more than 20 feet. |
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| • Remove any obstacles between the remote and the DVD Player or |
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| other component. If your DVD Player is in an entertainment cabinet, the |
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| glass doors may be obstructing the remote control from operating the unit. |
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| Open the doors. |
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| • Reset the remote. Remove batteries and hold down one or more buttons for |
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| several minutes to drain the microprocessor inside the remote to reset it. |
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| Reinstall batteries and try the remote again. |
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| Can’t advance through a movie | • You can’t advance through the opening credits and warning information |
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| that appear at the beginning of movies because the disc is programmed |
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| to prohibit that action. |
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| The | icon appears on screen | • The feature or action cannot be completed at this time because: |
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| 1. The disc’s software restricts it. |
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| 2. The disc's software doesn’t support the feature (e.g., angles). |
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| 3. The feature is not available at the moment |
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| 4. You’ve requested a title or chapter number that is out of range. |
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| The picture is distorted | • Did you connect your VCR to the DVD Player? Disconnect it. |
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| • The disc might be damaged. Try another disc. |
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| Picture is distorted during | It is normal for some distortion to appear while scanning. |
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| forward and reverse scan |
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| A screen saver appears on the TV | • Your player is equipped with a screen saver (the RCA logo) that appears on |
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| the TV when your player is idle for several minutes. There are a few ways to |
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| make the screen saver disappear from the screen and return to the player’s |
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| main menu: press STOP, CLEAR, or GO BACK on the remote. |
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(continued on the next page) |
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