Assistance Section

Troubleshooting

 

 

 

 

 

 

 

 

Common Problems

Solutions

 

 

 

 

 

 

 

Remote control won’t work

• You might be in the wrong mode. To operate your DVD Player, press

 

 

 

 

DVD on the remote before you press any other buttons. If you’re operating

 

 

 

 

the TV, press the TV button first, etc.

 

 

 

 

• Insert new batteries in the remote.

 

 

 

 

• Operate the remote control at a distance of no more than 20 feet.

 

 

 

 

• Remove any obstacles between the remote and the DVD Player or

 

 

 

 

other component. If your DVD Player is in an entertainment cabinet, the

 

 

 

 

glass doors may be obstructing the remote control from operating the unit.

 

 

 

 

Open the doors.

 

 

 

 

• Reset the remote. Remove batteries and hold down one or more buttons for

 

 

 

 

several minutes to drain the microprocessor inside the remote to reset it.

 

 

 

 

Reinstall batteries and try the remote again.

 

 

 

 

 

 

 

Can’t advance through a movie

• You can’t advance through the opening credits and warning information

 

 

 

 

that appear at the beginning of movies because the disc is programmed

 

 

 

 

to prohibit that action.

 

 

 

 

 

 

 

 

The

icon appears on screen

• The feature or action cannot be completed at this time because:

 

 

 

 

1. The disc’s software restricts it.

 

 

 

 

2. The disc's software doesn’t support the feature (e.g., angles).

 

 

 

 

3. The feature is not available at the moment

 

 

 

 

4. You’ve requested a title or chapter number that is out of range.

 

 

 

 

 

 

 

The picture is distorted

• Did you connect your VCR to the DVD Player? Disconnect it.

 

 

 

 

• The disc might be damaged. Try another disc.

 

 

 

 

 

 

 

Picture is distorted during

It is normal for some distortion to appear while scanning.

 

 

forward and reverse scan

 

 

 

 

 

 

 

 

 

A screen saver appears on the TV

• Your player is equipped with a screen saver (the RCA logo) that appears on

 

 

 

 

the TV when your player is idle for several minutes. There are a few ways to

 

 

 

 

make the screen saver disappear from the screen and return to the player’s

 

 

 

 

main menu: press STOP, CLEAR, or GO BACK on the remote.

 

 

 

 

 

 

(continued on the next page)

 

 

 

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RCA RC5220P manual Assistance Section