If Your Machine Does not Operate as You want

If Your Machine Does not Operate as You Want

Check the following:

 

Condition

Action

 

 

 

 

 

Nothing happens when the

Is the main power switch turned on?

 

operation switch is turned

Turn on the main power switch.

 

on.

 

 

 

 

 

 

BPaper tray is empty.

Load paper. ☛ See page 172.

 

 

 

 

 

DToner container is almost

Add toner. ☛ See page 175.

 

empty. Or toner container is

 

 

empty.

 

 

 

 

 

 

MDoors/covers are open.

Close the doors/covers.

 

 

 

 

 

xMisfeed occurs.

Remove misfed paper. ☛ See page 177.

 

 

 

 

 

dThe machine instructs you

Add staples. ☛ See page 179.

 

to add staples.

 

 

 

 

 

 

The machine instructs you to

The machine is set for User Code mode. Enter your user code. ☛ See page 196.

 

enter your user code.

 

 

 

 

 

 

The Energy Saver indicator

Your machine is under the energy saver condition.

 

is on.

Press the Energy Saver key. ☛ See page 55.

 

 

 

 

 

Misfeeds occur frequently.

Is the right kind of paper in the paper tray?

 

 

 

Paper size and weight must be within the specifications for this machine.

 

 

 

 

 

 

 

Is folded, wrinkled, damp, or curled paper in the paper tray?

 

 

 

Always use dry, undamaged paper.

 

 

 

 

 

 

 

Is the paper properly set in the paper tray?

 

 

 

Always load paper correctly.

 

 

 

 

 

 

 

Are there any pieces of misfed paper or other foreign objects in the machine?

 

 

 

Make sure that the paper path is completely clear of paper and other material after a

 

 

 

misfeed.

 

 

 

 

 

Staples do not come out at

There are jammed staples in the stapler.

 

all.

Remove the jammed staples. ☛ See page 181.

 

 

 

 

 

 

 

After loading a new staple cartridge, staples might not be ejected the first few times

 

 

 

you try to use the stapler.

 

 

 

 

 

E or H or L is lit

Contact your service representative.

 

 

 

 

 

The machine cannot detect

Set custom size original on the exposure glass.

 

the original size.

 

 

Input the both horizontal and vertical sizes of the custom original. ☛ See page 50.

 

 

 

 

 

 

 

 

 

 

Select paper manually, not in Auto Paper Select mode.

 

 

 

 

 

 

 

Do not use Auto Reduce/Enlarge mode.

 

 

 

 

 

 

 

Set your originals.

 

 

 

 

The machine instructs you to

Set the original in the same direction as the copy paper.

 

check the original direction.

 

 

 

 

 

The machine instructs you to

Select the proper paper size.

 

check paper size.

 

 

 

 

 

The machine cannot sort

Select the proper paper size that can be used in Sort mode. ☛ See page 102.

 

this size paper.

 

 

 

 

 

The machine cannot stack

Select the proper paper size that can be used in Stack mode. ☛ See page 103.

 

this size paper.

 

 

 

 

 

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