
If Your Machine Does not Operate as You want
If Your Machine Does not Operate as You Want
Check the following:
| Condition | Action | |
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| Nothing happens when the | Is the main power switch turned on? | |
| operation switch is turned | Turn on the main power switch. | |
| on. |
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| BPaper tray is empty. | Load paper. ☛ See page 172. | |
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| DToner container is almost | Add toner. ☛ See page 175. | |
| empty. Or toner container is |
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| empty. |
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| MDoors/covers are open. | Close the doors/covers. | |
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| xMisfeed occurs. | Remove misfed paper. ☛ See page 177. | |
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| dThe machine instructs you | Add staples. ☛ See page 179. | |
| to add staples. |
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| The machine instructs you to | The machine is set for User Code mode. Enter your user code. ☛ See page 196. | |
| enter your user code. |
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| The Energy Saver indicator | Your machine is under the energy saver condition. | |
| is on. | Press the Energy Saver key. ☛ See page 55. | |
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| Misfeeds occur frequently. | Is the right kind of paper in the paper tray? | |
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| Paper size and weight must be within the specifications for this machine. |
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| Is folded, wrinkled, damp, or curled paper in the paper tray? |
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| Always use dry, undamaged paper. |
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| Is the paper properly set in the paper tray? |
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| Always load paper correctly. |
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| Are there any pieces of misfed paper or other foreign objects in the machine? |
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| Make sure that the paper path is completely clear of paper and other material after a |
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| misfeed. |
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| Staples do not come out at | There are jammed staples in the stapler. | |
| all. | Remove the jammed staples. ☛ See page 181. | |
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| After loading a new staple cartridge, staples might not be ejected the first few times |
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| you try to use the stapler. |
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| E or H or L is lit | Contact your service representative. | |
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| The machine cannot detect | Set custom size original on the exposure glass. | |
| the original size. |
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| Input the both horizontal and vertical sizes of the custom original. ☛ See page 50. | ||
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| Select paper manually, not in Auto Paper Select mode. |
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| Do not use Auto Reduce/Enlarge mode. |
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| Set your originals. |
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| The machine instructs you to | Set the original in the same direction as the copy paper. | |
| check the original direction. |
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| The machine instructs you to | Select the proper paper size. | |
| check paper size. |
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| The machine cannot sort | Select the proper paper size that can be used in Sort mode. ☛ See page 102. | |
| this size paper. |
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| The machine cannot stack | Select the proper paper size that can be used in Stack mode. ☛ See page 103. | |
| this size paper. |
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