Message | Meaning | Suggested solutions |
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|
|
Motor does not | There is a problem | Turn the machine off |
operate: [zzz]. | in the control of | and turn it on again. If |
Please turn off | motor unit. | the problem persists, |
then on |
| please call for |
|
| service. |
|
|
|
Original paper | The lead edge of the | Open the DADF cover |
does not feed in | document failed to | and remove jammed |
scanner | actuate the scan | original. (Page 12.1) |
| sensor within the |
|
| correct time after |
|
| actuating the |
|
| registration sensor. |
|
|
|
|
Original paper is | Oversized document | Open the DADF cover |
too long for | or | and remove the |
scanner. Check | originals. | jammed original. |
size |
| (Page 12.1) |
|
| Check the document |
|
| size whether it is |
|
| supported. |
|
| (Page 15.1) |
|
|
|
Original paper jam | The originals are | Open the DADF cover |
in front of scanner | jammed in DADF. | and remove the |
|
| jammed original. |
|
| (Page 12.1) |
|
|
|
Original paper jam | Paper has jammed | Clear the jam. |
in front of scanner | during duplex | (Page 12.2) |
duplex path | printing in the DADF. |
|
|
|
|
Original paper jam | The lead edge of the | Open the DADF cover |
inside of scanner | document failed to | and remove the |
| actuate the gate | jammed original. |
| sensor within the | (Page 12.1) |
| correct time after |
|
| actuating the scan |
|
| sensor. |
|
| When the machine |
|
| is on, jammed paper |
|
| is detected in the |
|
| DADF. |
|
|
|
|
Original paper jam | The lead edge of the | Lift up the document |
while reversing | document failed to | input traz and remove |
paper in scanner | actuate the duplex | the jammed original. |
| sensor within the | (Page 12.1) |
| correct time when |
|
| the document was |
|
| fed the wrong way. |
|
|
|
|
Paper jam at exit | Paper jammed in the | Pull jammed paper |
of finisher | stacker exit part. | from the stacker exit. |
|
|
|
Paper Jam at the | Paper has jammed | Clear the jam. |
bottom of duplex | during duplex | (Page 12.9) |
path | printing. |
|
|
|
|
Message | Meaning | Suggested solutions |
|
|
|
Paper Jam at the | Paper has jammed | Clear the jam. |
top of duplex path | during duplex | (Page 12.9) |
| printing. |
|
|
|
|
Paper Jam in exit | Paper has jammed | Clear the jam. |
area | in the fuser area. | (Page 12.9) |
|
|
|
Paper jam in front | Paper jammed in the | Open the stacker |
of finisher | stacker. | door and remove |
|
| jammed paper by |
|
| lowering guide 1a or |
|
| 1b. |
|
|
|
Paper Jam in MP | Paper misfed from | Clear the jam. |
tray | (Page 12.7) | |
|
|
|
Paper Jam in tray 1 | Paper has jammed | Clear the jam. |
| in the feeding area | (Page 12.3 and |
| of the tray. | page 12.5) |
|
|
|
Paper Jam in tray 2 | Paper has jammed | Clear the jam. |
| in the feeding area | (Page 12.3 and |
| of the tray. | page 12.5) |
|
|
|
Paper Jam in tray | Paper has jammed | Clear the jam. |
2(HCF) | in the feeding area | (Page 12.3 and |
| of the tray. | page 12.5) |
|
|
|
Paper Jam in tray 3 | Paper has jammed | Clear the jam. |
| in the feeding area | (Page 12.3 and |
| of the tray. | page 12.5) |
|
|
|
Paper jam inside | Paper jammed in the | Open the stacker |
finisher | stacker. | door and remove |
|
| jammed paper by |
|
| lowering guide 1a or |
|
| 1b. |
|
|
|
Paper jam inside | Paper jammed in the | Open the stacker |
finisher’s duplex | stacker. | door and remove |
|
| jammed paper by |
|
| lowering guide 1a or |
|
| 1b. |
|
|
|
Paper Jam inside | Paper has jammed | Clear the jam. |
of duplex path | during duplex | (Page 12.9) |
| printing. |
|
|
|
|
Paper Jam inside | Paper has jammed | Clear the jam. |
of machine | in the registration | (Page 12.8) |
| area. |
|
|
|
|
Scanner locking | The CCD (Charged | Unlock the CCD lock. |
switch is locked or | Couple Device) lock | (Page 1.3) Or turn off |
another problem | has been locked. | the machine and on |
occurred | The CCD does not | again. Try again. If |
| detect its home | the problem persists, |
| location or move. | call for service. |
|
|
|
