Message

Meaning

Suggested solutions

 

 

 

Sensor failure:

There is a problem

Turn the machine off

[zzz]. Call for

in the sensor signal.

and turn it on again. If

service

 

the problem persists,

 

 

please call for

 

 

service.

 

 

 

Shake [xxx] toner

The toner supply is

Thoroughly roll the

cartridge

low.

new cartridge five or

 

 

six times to distribute

 

 

the toner evenly

 

 

inside the cartridge.

 

 

(Page 11.3)

 

 

 

Staple cartridge is

Stapler is run out.

Order Staple

empty. Replace it

 

Cartridge.

 

 

(Page 13.2) And

 

 

replace it. (Page 14.2)

 

 

 

Staple cartridge is

The staple cartridge

Install the staple

not installed.

is not installed.

cartridge following the

Install it in finisher

 

steps explained on

 

 

the back of the

 

 

finisher door.

 

 

(Page 14.2) If you

 

 

want to continue the

 

 

print job and

 

 

disregard of this error

 

 

message, go to

 

 

Admin Setting to

 

 

adjust the option.

 

 

(Page 10.2)

 

 

 

System error:

There is a problem

Turn the machine off

[zzz]. Please turn

in the system

and turn it on again. If

off then on

operation.

the problem persists,

 

 

please call for

 

 

service.

 

 

 

This IP address

The IP address is

Check the IP address

conflicts with an IP

used in other place

or obtain a new IP

address already in

elsewhere.

address.

use. Check it

 

 

Too much paper in

The stacker is full of

Remove printouts

finisher stacker.

printouts.

from the stacker.

Remove printed

 

 

paper

 

 

 

 

 

Too much paper in

The printed papers

Remove printed outs

output bin tray.

are full on the output

from the output tray.

Remove printed

tray.

 

paper

 

 

Transfer belt is not

The transfer belt of

Install the a Samsung-

valid for this

the machine is not for

genuine part designed

machine. Check

your machine.

for your machine.

user’s guide

 

 

 

 

 

Transfer belt unit

The life of the

Replace the part with

is worn. Replace it

transfer belt expires

a new one. Call for

 

totally.

service.

 

 

 

Message

Meaning

Suggested solutions

 

 

 

Waste tank is full.

The life span of the

Replace a waste

Replace it

waste toner

toner container with a

 

container has

Samsung-genuine

 

expired and the

waste toner container.

 

printer will stop

(Page 11.7)

 

printing until a new

 

 

waste toner

 

 

container is placed

 

 

into the printer.

 

 

 

 

USE AUXILIARY

The credit is not

Insert credit into the

ACCESS

enough to access

Foreign Device.

 

the job according to

 

 

Foreign Device.

 

 

 

 

12.14 <Troubleshooting>

Page 108
Image 108
Samsung CLX-8380 Message Meaning Suggested solutions Sensor failure, Zzz. Call for, Shake xxx toner, Cartridge, Replace it