Phone Basics 16
Phone Basics
Note: When your phone is off, incoming calls go to Voicemail.

Ending a Call

To disconnect a call when you are finished:
Close the phone or press .

Missed Call Notification

When an incoming call is not answered, a Missed Call message is displayed on
your screen.
To dial a missed call back press .

Calling Emergency Numbers

You can place calls to 911 (dial 911 and press ), even if your phone is locked or
your account is restricted.
Warning: After initiating a 911 call, you must end the call by pressing *and # on
your keypad. This notifies the phone that the 911 call was terminated intentionally
by the user. No other calls can be made prior to terminating the emergency call.

In-Call Options

During a call, use the left softkey to Mute or UnMute your phone’s
microphone. Additional actions are available by pressing the right softkey for
Options during a call. (To select an option, press the corresponding keypad
number or highlight the option and press .)
(1) Key Mute or Key Unmute allows you to mute the key tones on your
phone so the other caller cannot hear you pressing any keys on your phone.
(2) Contacts accesses the Contacts menu options.
(3) Messaging allows you to check notifications and access the contents of
voice or text messages.
(4) 3-Way Call allows you to talk to two different people at the same time.
(For more information, see "Making a Three-Way Call" on page 20.)
(5) Call History checks your call log for Missed, Outgoing, Incoming and
Recent calls. You can also erase the logs from this menu.
(6) Voice Memo allows you to record the current conversation. (For more
information on recording a voice memo, see "Voice Memo" on page 77.)
(7) Tools accesses the Tools menu options.
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