| Issues | Solutions and Explanations |
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| You have intermittent loss of | •• Check the cable connections and reconnect them. |
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| audio or video. | •• Loss of audio or video can be caused by using overly rigid or thick |
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| cables. Make sure the cables are flexible enough for long term use. |
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| If mounting the TV to a wall, we recommend using cables with 90 |
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| degree connectors. |
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| You see small particles when you | •• This is part of the product’s design and is not a defect. |
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| look closely at the edge of the |
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| frame of the TV. |
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| The PIP menu is not available. | •• PIP functionality is only available when you are using an HDMI, PC, or |
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| Component source. | ▶ |
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| POP (TV’s internal banner ad) | •• Select Home Use under Plug & Play mode. For details, refer to the |
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| appears on the screen. | Plug & Play Feature. |
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