| Issues | Solutions and Explanations |
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| Others |
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| Purple/green rolling horizontal | •• Remove the left and right audio connections from the |
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| bars and buzzing noise from the | box. If the buzzing stops, this indicates that the |
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| TV speakers with a Component | grounding issue. Replace the Component video cables with an HDMI |
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| cable connection. | connection. |
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| The picture won’t display in full | •• HD channels will have black bars on either side of the screen when |
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| screen. | displaying up scaled SD (4:3) contents. |
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| •• Black bars will appear on the top and bottom of the screen when you |
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| watch movies that have aspect ratios different from your TV. |
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◀ | •• Adjust the picture size options on your external device or the TV to full | ▶ | ||
screen. | ||||
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| A “Mode Not Supported” | •• Check the supported resolution of the TV, and adjust the external |
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| message appears. | device’s output resolution accordingly. Refer to the resolution settings |
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| on User manual. |
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| •• The external device’s Capton function must also be activated |
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| Caption on TV menu is greyed | •• You cannot select the Caption menu if you have selected a source |
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| out. | connected to the TV via HDMI or Component. |
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| •• The external device’s Caption function must also be activated. |
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