Getting Help, Managing Your Account | Samsung Z400 specification

Getting Help

Managing Your Account

Online: www.sprint.com

Access your account information.

Check your minutes used (depending on your Sprint service plan).

View and pay your bill.

Enroll in Sprint online billing and automatic payment.

Purchase accessories.

Shop for the latest Sprint phones.

View available Sprint service plans and options.

Learn more about Sprint Power Vision and other products like Sprint Picture Mail, games, ringers, screen savers, and more.

From Your Sprint Phone

Press to check minute usage and account balance.

Press to make a payment.

Press to access a summary of your Sprint service plan or get answers to other questions.

From Any Other Phone

Sprint Customer Service: 1-888-211-4727.

Business Customer Service: 1-800-927-2199.

6Section 1A. Setting Up Service

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Samsung Z400 manual Getting Help, Managing Your Account, From Your Sprint Phone, From Any Other Phone

Contents

User Guide Z400BC28PS040708F7 Table of Contents 2F. Recent History 2D. Security2E. Roaming 2G. Contacts Sprint Service 3A. Sprint Service Features The Basics 2I. Voice Services2K. Bluetooth 2J. Camera 161 4B. Manufacturer’s Warranty3B. Sprint Power Vision 188 Introduction Your Phone’s Menu Iii Mass Storage Update PhoneVoice Service Memopad World Time My Albums PictBridge Order Prints Settings and InfoDisplay Sounds BluetoothDirect Connect Text Entry MessagingVii Viii MorePhone Information Security OptionsPage Getting Started Setting Up Your Phone Setting Up ServiceSetting Up Service Make your first call Activating Your Phone Press Use your keypad to enter a phone number Pressing Cancels the activation process Setting Up Your VoicemailOther phone Account Username and Password Voicemail Password Sprint Account PasswordsSprint Power Vision Password Managing Your Account Sprint Customer Service Business Customer ServiceGetting Help From Your Sprint Phone Sprint Operator Services SprintPage Your Phone Your Phone Phone BasicsPhone Basics Key Functions Earpiece lets you hear the caller and automated prompts Are recommended for the SPH-Z400. Earphones StopButton terminates an active Direct Connect sessionThere may be a loss of quality or functionality Active Indicates Sprint Power Vision service isViewing the Display Screen Indicates that you are sending information Phone Basics Phone Basics Using Softkeys Features of Your Phone Phone Basics Turning Your Phone On Turning Your Phone On and OffTurning Your Phone Off Using Your Phone’s Battery and Charger Battery Capacity Installing the Battery Removing the Battery Charging the Battery Grasp the battery at the top edge 3 and lift it up and out Using the Phone Charger Navigating Through the Menus Togotothepreviousmenu Displaying Your Phone NumberSelecting Menu Items Toreturntostandbymode Making and Answering Calls Press or close the phone when you are finishedUsing your Recent History listings Making Calls Phone Basics Answering Calls If Call Answer is set to either Anykey or Talkkey TodisplayaMissedAlertsentryfromthenotificationscreen Missed Call NotificationEnding a Call TodisplayaMissedAlertsentryfromstandbymode ToexitEmergencymode Calling Emergency NumbersEnhanced 911 E911 Information Press to end a 911 call KeyMute or KeyUnmute to mute the keypad Because of higher volume levels, do notIn-Call Options Place the phone near your ear during Tosaveanumberfromstandbymode End-of-Call OptionsSaving a Phone Number Enter a phone number and press Options left softkey Save Todialorsavephonenumberswithpauses Finding a Phone NumberDialing and Saving Phone Numbers With Pauses Enter the phone number Using Abbreviated Dialing ToplaceacallusingPrependAbbreviatedDialing Plus + Code Dialing Using Speed DialingDialing From the Contacts List TouseOne-TouchDialingforspeeddiallocations1-9 TouseTwo-TouchDialingforspeeddiallocations10-99 Selecting a Text Input ModeEntering Text Press the first digit Adding a Word to the T9 Database Entering Text Using T9 Text InputTo accept To insert a space, press R S R s Entering Text Using Alpha ModeUpper Case Lower Case Y z Toenternumbers ToentersymbolsToenterpresetmessages Toenteremoticonssmileys Text Options Tospecifytextoptions Nextel Direct Connect Following Nextel Direct Connect services are availableNextel Direct Connect Register and Activate Direct Connect Press MenuSettingsDirectConnectUpdateDCBefore Making Your First Direct Connect Call Dialing Direct Connect Numbers Making Direct Connect Calls Phone Open Making and Answering Direct Connect CallsTotellifanumberisavalidDirectConnectnumber Your voice will be broadcast instantly over Making a Direct Connect Call by Entering a Number Alternatively, you can hold the button and speak Pressing and releasing may avoid unintentional Making a Direct Connect Call From Contacts Making a Direct Connect Call From History Answering Direct Connect Calls Ending a Direct Connect Call Speakerphone button again to route Making Direct Connect Calls Phone ClosedBeing routed to the internal speaker. Press Conversation to the external speaker TosendaCallAlert Using Call AlertsPreset Text Feature With Call Alert Recipient’s phone will emit an incoming tone TodismissaCallAlert Setting Direct Connect PermissionsToreplytoaCallAlert Press Ignore right softkey Up to 20 Direct Connect users with Sprint phones Using Group ConnectGroup Connect call is a Direct Connect call made to Connect call in several different ways Making a Group Connect Call From History Making Group Connect CallsMaking a Group Connect Call From Contacts Press Contacts right softkey Joining or Rejoining a Group Connect Call Setting Group Termination OptionsMaking a Group Connect Call On-the-Fly Press MenuContactsAddNewNewGroup Using TeamDC Group Connect Call Information Updating TeamDC Groups Setting Up a TeamDC GroupFeature lets you define a priority level Low, Medium Talker Priority The optional TeamDC Talker Priority Making a TeamDC Call Joining or Rejoining a TeamDC Call Saving Direct Connect and Group Connect Entries in Contacts Team DC Call InformationGroup members for an active TeamDC call Select a phone type for the entry and press Saving a Direct Connect NumberUse your keypad to enter a Direct Connect number Select Newentry or Existingentry and press Creating Groups in Contacts Blocking a Direct Connect NumberUnblocking a Direct Connect Number Types of Groups TocreateaGroupConnectmemberlist Creating a Group Connect Member ListAdding Group Members to the Group Highlight the DC-capable number for each ToremoveamemberfromaGroup Editing Group EntriesErasing Group Entries Press Save left softkey to save the entry Press Menu SettingsMore...ContactsMobile SyncActivate Using Sprint Mobile SyncAccessing Sprint Mobile Sync Activating Sprint Mobile Sync Settings SettingsSound Settings Ringer Types Selecting Ringer Types for Messages Press MenuSettingsSoundsKeyToneSelecting a Key Tone Selecting Ringer Types for Calendar Events Alert Notification Adjusting the Phone’s Volume SettingsAdjusting Other Volume Settings Silence All Changing the Text Greeting Display SettingsActivating the PowerSave Mode Changing the Backlight Time Length Changing the Screen Saver Changing the Main LCD BrightnessChanging the Sub LCD Contrast TosetthescreensaverfortheMainLCD Changing the Clock Display Press Assignleft softkey to apply the settingChanging the Phone’s Menu Style Changing the Dialing Font Messaging Settings Location SettingsToenableyourphone’sLocationfeature Tosetthealertvolumeforanewmessage Setting Message NotificationSetting Message Alerts Tohearanalertwhenyoureceiveanewmessage Deleting Old Messages Managing Preset MessagesToeditordeleteapresetmessage Adding a Customized Signature Toenablethedeliveryreceipt Text Message SettingsToaddanewpresetmessage Tosavenewmessagesintheoutbox Tosetthecallbacknumber Airplane ModeTTY Use With Sprint Service Dialing . Then provide the state TRS with this number Select TTYFull, TTY+Hear, or TTY+Talk to turn TTY mode on Select TTYOff to turn TTY mode offToturnTTYModeonoroff Shortcuts Phone Setup OptionsFavorites Press Favorites left softkey from the standby screen ToactivatethePrependfeature Call Setup OptionsSetting Abbreviated Dialing ToactivatetheContactsMatchfeature Enter your lock code using your keypad Call Answer ModeToaccesscallrestriction Restricting Voice Calls Press MenuSettingsMore...CallSetupAuto Answer Auto-Answer ModePress MenuSettingsDisplayLanguage Display Language Press MenuSettingsMore...Security Accessing the Security MenuAll of your phone’s security settings are available Security Locking Your Phone Using Your Phone’s Lock FeaturePress MenuSettingsMore...RestrictandLock Unlocking Your Phone Press MenuSettingsMore...Security and enter your lock code Calling in Lock ModeSprint Customer Service, enter the phone number and press Locking Data Communication There are no speed dial options associated with Using Special Numbers Deleting Phone ContentToaddorreplaceaspecialnumber Special numbers Todisablevoicecalls Resetting Your PhoneSecurity Features for Voice Data Enabling and Disabling Voice Calls Todisabledataservices Enabling and Disabling Data ServicesToenablevoicecalls Toenabledataservices Recognizing the Roaming Icon on the Display Screen RoamingUnderstanding Roaming Roaming on Other Digital Networks Checking for Voicemail Messages While Roaming Setting Your Phone’s Roam ModePress MenuSettingsMore...RoamingSetMode Network ToturnCallGuardonoroff Using Call GuardToanswerincomingroamingcallswithCallGuardon Default sets this option to its default state Always Ask Using Data Roam GuardTousedataserviceswhenDataRoamGuardisactive Press MenuSettingsMore...RoamingData Roaming Viewing Recent History Recent HistoryRecent History ToviewRecentHistory Recent History OptionsToviewRecentHistoryoptions Toviewtheoptionsforanentryfromthelist Making a Call From HistorySelect an entry and press You cannot save phone numbers already in your Saving a Phone Number From HistoryPrepending a Phone Number From History Contacts or from calls identified as No ID or Recent History Deleting the Recent HistoryBlocking Direct Connect Calls Toeraseanindividualentry Viewing Direct Connect Calls Only in Recent History Press MenuHistoryOptionsRecentDC Down and enter the phone number, and then press ContactsAdding a New Contacts Entry Contacts Creating a New Group Press Save left softkey to save the group and exit Finding Contacts by Name Softkey to display the Search featureFinding Contacts Entries Finding Speed Dial Numbers Finding Group Entries Contacts Entry OptionsTodeterminewhichcontactsarepartofagroup Adding a Phone Number to a Editing a Contacts Entry’s Phone Press OptionsEditAddNumber Toassignaspeeddialnumbertoanewphonenumber Assigning Speed Dial NumbersToreviewcurrentspeeddialnumbers Editing a Contacts Entry Secret Contacts Entries Dialing Sprint Services Sprint Mobile Sync TodialaservicefromstandbymodeusingyourkeypadDial the appropriate service number Press to place the call Viewing Your Sprint Mobile Sync Status Setting the Sprint Mobile Sync AlertAccessing Sprint Mobile Sync Online ToactivateSprintMobileSync Adding an Event to the Calendar Using Your Phone’s CalendarCalendar and Tools Calendar and Tools 103 Event Alert Menu 10minbefore, 30minbefore, 1Hrbefore, NoAlarm, or OnTimeCalendar and Tools Deleting a Day’s Events Viewing EventsGoing to Today’s Calendar Menu Erasing All Events Press Doneleft softkey to save the alarm Using Your Phone’s Alarm ClockPress MenuToolsAlarm Select Alarm#1, Alarm#2, or Alarm#3 Using the Calculator Using Your Phone’s Memo PadUsing the World Clock Connect to PC ToaccessmassstorageMass Storage Toconnectyourphonetoacomputer Connect your computer to your phone. See Connect to PC on UsingyourcomputertocreatefoldersFile Manager Toviewthephonesfilestructure Memory Info Updating Phone SoftwareUpdating the PRL Follow the onscreen instructions Making a Call Using Automatic Speech Recognition Voice ServicesUsing Automatic Speech Recognition ASR Voice Services 111 Calling Contacts Entries Training ModeVoice Services Calling Phone Numbers Digit Dialing System to its original factory setting TipsforusingtheTrainModeVoice Services 113 Press Menu Tools VoiceServiceSet left softkey TrainMode Send a Message Using Choice ListsResetting Voice Recognition Enabling and Disabling Choice Lists Respond by saying one of the following Voice Services 115 Yes No Repeat Cancel TosendaPictureMailMessage TosendanSMSVoicemessage Say SendVoice Launch an Application Voice Services 117Look Up a Contacts Entry Checking the Phone Toendtherecordingofyourmemo Managing Voice MemosRecording Voice Memos Torecordaconversationduringaphonecall Deleting Voice Memos Voice Services 119Voice Memo Options Todeleteanindividualmemo For voice memos created by recording a phone Editing a Voice Memo CaptionToeditavoicememocaption Recorded call Totakeapicturewiththephoneopen CameraTaking Pictures Camera 121 Camera Totakeapicturewiththephoneclosed Press and hold the camera key to activate camera modeRegistering Your Sprint Picture Mail Account First time you use any of the picture management Secure place Camera Mode OptionsTo 1.3M. See Selecting Camera Settings on 127 for details Taking Multiple Shots Setting the Self-timerTocanceltheself-timerafterithasstarted Press From camera mode, press OptionsMultiShot DividedShot TotakeacontinuoussequenceofshotsTotakemultipleshotsinagrid After taking multiple shots, the pictures are Recording Videos Selecting Camera SettingsUsing the Zoom Camera 127 Record Press Next right softkey to select an option Storing Pictures and Videos Video Mode OptionsSetting the Camcorder Self-Timer Phone Folder Press MenuPicturesMyAlbumsInPhone If this is the first time you have accessed SprintPhone Folder Options Sprint Picture Mail Account on Select a picture or video to send and press Sending Sprint Picture MailCamera 131 Select FromMyAlbums or TakePicture and press Sending Pictures and Videos From MessagingSelect or enter recipients and press Next left softkey Press MenuMessagingSendMessagePictureMail Managing Sprint Picture Mail Using the Sprint Picture Mail Web SiteManaging Online Pictures and Videos From Your Phone Downloading Your Online Pictures TosendpicturesusingtheonlineAddressBookUploading Pictures Sending Online Sprint Picture Mail Tosendanalbumfromtheonlinepicturesmenu TocreateanalbumonlineToplacefilesintoanexistingalbum Camera 135 MoveThis to move the selected picture to the album Accessing Online Picture Options From Your Phone Saveto stores the image to the In Phone folder Camera to activate the built-in camera Toprintpicturesdirectlyfromyourphone ToaccessyouronlineAlbumsoptionsfromyourphonePhone Camera 137 When printing is finished, press Receive calls during this time Turning Bluetooth On and Off BluetoothBluetooth Status Indicators ToaccesstheBluetoothSettingsmenu Using the Bluetooth Settings MenuAssigning a Bluetooth Name to Your Phone Bluetooth Bluetooth Profiles Bluetooth 141 TopairyourphonewithanotherBluetoothdevice Pairing Bluetooth DevicesPaired Devices Bluetooth 143 ToenableVoiceCallerIDTodisableVoiceCallerID Voice Caller ID TosendpicturesviaBluetooth Sending Data via BluetoothTosendcontactsinformationviaBluetooth Press OptionsSendViaBluetooth. You will see a message Bluetooth 145 Printing Pictures via a Bluetooth PrinterHighlight a picture and press to check the picture’s box Page Sprint Service Setting Up Your Voicemail Sprint Service Features The BasicsUsing Voicemail Sprint Service Features The Basics New Voicemail Message Alerts Voicemail NotificationRetrieving Your Voicemail Messages Voicemail Options Using One-Touch Message AccessUsing Another Phone to Access Messages Voicemail Key Guide Sprint Service Features The Basics 151 Using Expert ModeSetting Up Group Distribution Lists Sprint Callback Voicemail-to-Voicemail Receipt Request Voicemail-to-Voicemail Message ReplyVoicemail-to-Voicemail Message Forwarding Extended Absence Greeting Clearing the Message Icon Sprint Service Features The Basics 153Press MenuMessagingVoicemailResetIndicator Voicemail Menu Key Using SMS Text Messaging Composing SMS Text Messages ToreadanSMSTextmessage Accessing SMS Text MessagesSprint Service Features The Basics 155 ToreplytoanSMSTextmessage Toaddoreditpresetmessages Using SMS Voice MessagingUsing Preset Messages Activating SMS Voice Messaging Composing SMS Voice Messages Sprint Service Features The Basics 157Playing an SMS Voice Message Press MenuMessagingVoiceSMSInbox Sending an SMS Voice Message from Contacts Using Caller IDAccessing SMS Voice Messages ToreplytoanSMSVoicemessage Responding to Call Waiting ToswitchbacktothefirstcallerSprint Service Features The Basics 159 Making a Three-Way Call TodeactivateCallForwarding Using Call ForwardingToactivateCallForwarding You are charged a higher rate for calls you have forwarded Sprint Power Vision Applications Sprint Power VisionSprint Power Vision 161 Your User Name Getting Started With Sprint Power VisionSprint Power Vision Finding Your User Name Profile. To cancel, press before completing the update Launching a Sprint Power Vision ConnectionSprint Power Vision Home Sprint Power Vision 163 Press MenuSettingsMore...DataNetGuard Data Connection Status and IndicatorsTochangeyourNetGuardsettings Net Guard Softkeys Sprint Power Vision 165Navigating the Web Tousesoftkeys Going Back ScrollingSelecting Going Home Sprint Power Vision 167 Accessing MessagingUsing Email Getting Started With Email Details Accessing EmailYou will receive an onscreen notice of new email Available tools Sprint Power Vision 169 Accessing Sprint Instant MessagingAccessing Wireless Chatrooms IM account ToaccessthedownloadmenusfromtheWebbrowser Downloading ContentAccessing the Download Menus Selecting an Item to Download Sprint Power Vision 171 Using My Content ManagerToaccessMyContentManager Todownloadaselecteditem Information page for the selected item will be displayed From the MyContentManager display see aboveExploring the Web Select an option to continue Opening the Browser Menu Using the Browser MenuSprint Power Vision 173 Toopenthebrowsermenu While in the browser, press Menu right softkey Editing the HomepageCreating a Bookmark More...PreferencesEdithomepageURL Deleting a Bookmark Accessing a BookmarkSprint Power Vision 175 Reloading a Web Phone as Modem Setting Up a Data Connection With Your ComputerClearing Browser Content Restarting the Web Browser Anywhere on the Sprint National Network, but Sprint Power Vision 177Sprint Vision services are available on the Sprint Data connection Sprint Power Vision FAQs DataOn/Off in your phone’s menu Safety and Warranty Information Important Safety Information Important Safety InformationGeneral Precautions GeneralPrecautionspage180 MaintainingSafeUseofandAccess to Your Phone Important Safety Information 181 Contains your phone or accessories Using Your Phone With a Hearing Aid DeviceRestricting Children’s Access to Your Phone Turning Off Your Phone in Dangerous Areas Important Safety Information 183 Press Menu Settings Display Backlight or Keypad Light Protecting Your Battery Caring for the BatteryDisposal of Lithium Ion Li-Ion Batteries Important Safety Information 185 Specific Absorption Rates SAR for Wireless PhonesRadio Frequency RF Energy FCC Radio Frequency Emission Cellular Cdma mode PartPCS mode Part FCC Notice Important Safety Information 187 Owner’s Record User Guide Proprietary Notice Manufacturer’s Warranty Manufacturer’s WarrantyManufacturer’s Warranty Manufacturer’sWarrantypage188 What is Not Covered? Manufacturer’s Warranty 189What are SAMSUNG’s Obligations? What Are the Limits on SAMSUNG’s Liability? Charge. If the warranty has expired on Manufacturer’s Warranty 191Precautions for Transfer and Disposal Purchase to Samsung’s Customer Care Manufacturer’s Warranty Index Index Index Text Message Settings 70 My Content Manager Only 92 Resetting Your Phone 81 Restriction Voice Calls 75 Ringer Types 61 Roaming Index

Samsung Z400 Getting Help, Managing Your Account, From Your Sprint Phone, From Any Other Phone

Models: Z400